[Resolved]  Loop Mobile — MNP REJECTS

Address:Mumbai City, Maharashtra

NAME= ZIKRULLAH KHAN
MOBILE NO.= [protected]

PAST 9 MONTH LOOP PEOPLE ARE HARASHING ME LIKE ANY THING. 1st TIME THEY REJECTED SAYING CONTRACTUAL OBLIGATION. THEN THEY REJECT SAYING YOU CAN PORT OUT FOR 3 MONTH AND YOU HAVE TO BE ON BASE PLAN FOR 3 MONTH. THEN I WENT TO THIRE GALLERY IN ANDHERI (E), THEY TOLD ME THAT IT IS AN RULE WE CAN'T DO ANY THING.THEN THEY SUGEST ME THAT THEY CAN GIVE TO ME A 3 MONTH PLAN AND AS IT OVER YOU CAN PORT OUT THEY WILL NOT REJECT. THEN AFTER 3 MONTH WHEN I GIVE MY NO. TO PORT IN TO "AIRCEL" AFTER 10 DAYS WHEN NOTHING HAPPENED I WENT TO AIRCEL THEY TOLD THAT LOOP HAS NOT ACCEPTED YOUR REQUEST YET. THEN I WENT TO LOOP GALLERY THEY TOLD ME THE PLAN WHICH THEY GIVE ME WAS FOR 1 YEAR AND YOU CAN'T PORT OUT FOR ONE YEAR.THEN I COMPLAINED IN A SITE CALL "CONSUMER FORUM" THEN A REPLY CAME FROM LOOP MOIBLE THAT THEY WILL LOOK TO THE MATTER AND WILL CONTACT ME. BUT AFTER COUPLE OF THE DAYS WHEN NO CONTACT ME. I MAIL TO THE LOOP PEOPLE ABOUT THE MATTER, THEN AGAIN THE SAME MAIL CAME.AS THEY SAID A LADY FROM LOOP MOBILE CALL ME AND TOLD ME TO GIVE YOUR NO. TO PORT OUT WE WILL ALLOW YOU TO PORT OUT SO ON 25/10/11 I GENERATE UPC LM682258. AND SUBMIT TO AIRCEL AND THEN AFTER 9 DAYS WHEN I MAIL TO LOOP MOBILE TO ALLOW ME TO PORT OUT THEN A CALL CAME FROM LOOP TO SUBMIT YOUR DOCUMENT TO THE SERVICE PROVIDER THAT YOU WISH TO JOIN I TOLD THAT I ALREADY SUBMITED TO AIRCEL THEN SHE TOLD TO RESUBMIT.I WENT TO AIRCEL TO RESUBMIT THEY TOLD NO NEED TO RESUBMIT THE LOOP HAS NOT REPLY TO YOUR REQUEST. THEN I AGAIN MAIL TO LOOP ABOUT THE WHOLE. THEN A CALL CAME FROM LOOP THAT NO REQUEST HAS COME FROM AIRCEL AND SHE TOLD TO GENERATE ANOTHER CODE WHEN 15 DAYS OVER WE HAVE KEPT YOUR NO. WHEN A PORTING REQUIST COME ALLOW TO PORT OUT.THEN ON 10/11/11 I GENERATE THE CODE AND SUBMITED TO AIRCEL AND THEN AFTER 1 HOUR A CALL CAME FROM LOOP THAT WHY YOU WAN'T TO PORT OUT. I TOLD HER WHY I WANT TO PORT OUT.THEN I THOUHGT THIS TIME I WILL BE PORTED TO AIRCEL. BUT 9 DAYS ARE OVER BUT STILL I HADE NOT BEEN PORTED TO AIRCEL.
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Aug 13, 2020
Complaint marked as Resolved 
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    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
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