Loop Mobile — Unnecessary deduction of balance charging Internet

Dear, In my account Rs.57/- Had been deducted for charging internet which Trunet75 Pack is already activated in my account. When i called customer care continuous calls are disconnecting and no one is answering the call. Find My Details below : Name : Monik Dedhia Mobile no : [protected] Email ID : itconsultant.[protected]@gmail.com I want justification on this at earliest possible. Waiting for Reply. Regards Monik Dedhia