[Resolved]  L'Oreal Excellence Creme — Ammonia in Product

Address:Thane, Maharashtra

Firstly, when you have AMMONIA-FREE in bold print on the pack of your products that do not contain Ammonia, likewise, a product containing Ammonia should have CONTAINS AMMONIA in bold print on the pack. Secondly, one doesn’t expect a product from a company of repute like L’Oreal containing a harmful product like Ammonia. The consumer shells out so much of money for your products thinking that they are quality products. I’m sure the hair experts at your know about the nasty smell the hair gives off after coloring it with a product containing Ammonia. It’s awful!! If I was looking for a product containing Ammonia, I would have settled for any other brand which would have cost me much less. I want my 500 bucks back!!!!

Feeling so cheated!
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
L'Oreal customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    L'Oreal Address
    A - Wing, 8th Floor, Marathon Futurex, N.M Joshi Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all L'Oreal contact information