L'Oreal Complaints & Reviews

I used platinum blonde loreal paris to get rid of the black dye. After wearing the blonde for a few weeks, I wanted my natural hair dye, 91 champagne cocktail, All it does is make my hair platinum blonde over and over. I was given a live chat where I was turned over to a page where I was to pay $5.oo to even talk, plus $55.oo a month for whatever reason. I am very angry about the misleading products from loreal and the complaint itself wants...

Recently I purchased loreal shampoo and conditioner from a salon worker which to surprise found that it was duplicate and I'm sure he must have sold duplicate product to other as well. But on confronting him he denied it completely saying it is not his mistake shopkeeper sold him duplicate products. I can't believe him as he is in this business from quite a long time he must have been aware about duplicate and original loreal products....

I recently purchased the golden xtenso care combo, shampoo and masque, from nykaa.com. After some research I got to know that the product is fake and I raised the issue to the company. I received a call from the authenticity department of nykaa and they say that the packaging of the product has been modified by the company and fonts of the packaging have been changed from golden to black. The brand name of L’Oreal is being disgraced by...

I purchased loreal paris compact from life style, Pheonix mall, Kurla.After payment I got a link about customer rating, the sales girl named Rabia took the link from me and Rated herself, customer rating are given by customers and the compact was so bad I tried to return but she's not accepting.Please take up this issue sales girl don't have rights to rate themselves.
I'm adding sales girl details.
Rabia-[protected]...

Hii.i am a regular user of loreal products and i was satisfied but.recently i bought this item from Amazon..i think the product is not genuine.Smell of the conditioner is really bad..it smells like an heavy chemical..and makes my hair very dry and rough also have severe hairfall after using this....

Is there a way to get coupons to make up for terrible cosmetic products? I just bought a lash blast clump free mascara from Loreal, and although it does go on smoothly/clump free, it begins flaking off terribly in just a few hours of wearing it, despite that I haven't touched my eyes at all. I've never had a mascara flake off so obviously and so quickly as this one. Normally this happens after you've fallen asleep with makeup still on, and...

I’ve purchased L'Oreal Professionnel Inforcer Strengthening Shampoo with Vitamin B6 & Biotin, Serie Expert on 28.11.2021 from a popular e-commerce app, which, obviously makes the product i purchased is genuine. I bought this with the hope my break will be stronger with each wash and makes it smooth as per their contents, but ended up with severe hair breakage and never doubted this product due to my blind belief on loreal products as im...

Dear Sir /Ma'am,

Dear Sir /ma'am,
I am very sorry to say that the company executive of loreal is not responding and receiving call.His name is 'ANSHUL PATEL' based in Raipur he supposed to be looking after entire chattisgarh .. We are not happy .He seems to be not interested in adding more customers to.loreal club..Seems that he is only bothered about his home take away salary.
We are a new salon 'Deepti's world...

I purchased a big bottle of the shampoo and within 2 weeks of its use, the nozzle started malfunctioning due to which the product gets wasted everytime we try to use it. the tip has come off on its own and is not working...

I used the Hair Excellence creme but the result was not acceptable.It gave me instead lot of itching on my scalp with little rashes. I had been using the hair colour before also but this time it was very harsh for my skin. Kindly do needful for me....

I recently dyed my hair with V38 dye by loreal. I followed directions and when washing rinsed until water became clear. Well since then I have washed my hair 3 more times and everything when washing red/violet color comes through in water so I rinse until clear. This happens eventime I use shampoo....

For child of age 10, they charge you the rate of men's hair cut which is Rs 500. The person who gave the hair cut asked to charge for kid's haircut but the manager lady Garima was quick to charge for men's haircut. I asked for a price list because I have been here several times before and did not pay this amount. They did not have any printed pricelist or anywhere else online. They are charging 100 rupees extra for every service in name of...

I am doing straightening from 2006, it's been 14years everything was going great but from the last two years i have done straightening 4 times and the results are horrible, i am not satisfied at all, it all goes away in 15 days... I believe that the cream has changed, since 2 years they say that the cream is oil based... Please do something i am fed up of my hair being played on! They have become my identity and i cannot let them be...

Hi, recently i have purchased x tenso care anti breakage anti dryness shampoo. I would like you to know this was the worst purchase i have ever made. It increased my hairfall upto a great extent. I invested in this product on the basis of brand name but this was very disappointing to see the results after 3 or 4 wash. I want compensation for this as well as refund asap....

Team,

I have been using loreal hair color (4.25) for few years now, but recently i have been experiencing quality degeneration in the product. Even after applying the product and washing it, the color doesn't come the way as it use to. Earlier the touch up was required after 3-4 washes, but now after 1st wash the color goes. Moreover i am facing a lot of hair fall after use which didn't happen earlier. Kindly look into the...

I have used this loreal casting creme gloss twice now once in a salon and now at home but both 500 and 530 shades are nonsense.my hair were dark brown. i coloured them to choclate but they got black. what the??...wasted my 600rs...better would be to donate the money to charity rather than buying this stupid colour. now my hair are looking worse...

Hi all. I request you to stop this loreal product asap, i have lot many issues with loreal product since the big stars were promoting this product i thought it ll be the best one but the fact is its the worst shampo, worst smoothening products, worst conditioner etc etc.

Please stop this brand asap, i lost my hairs, my hairs turned into white. Not only mine but even my sisters, cousins also experienced the same.
br...

The product I purchased "Loreal youth code luminize super serum" does not contain either MRP or Expiry date. How this product is selling in India...

I had purchased a Loreal Boost mousse...I like the product but after about 1/3 of the container's usage, I cannot get any more product to spray out. The product is so fabulous that I have gone out and purchased another container but each time this same thing happens. Do you think that this product will be improved so that the whole container can be utilized?...

Sir I had purchased some services in package of rs 1000/-. Today I m going to the salon in nadri bazar kanpur. But the staff said to me no time to take services before 30/10/15. But I want to take service from that time. Ehrn I said refund my money. Staff said no cancle or regund. Plz help me...