[Resolved]  LPG — Delay in supply of refill cylinders

1. I am a customer with M/S Gurudas Indane, Bhau Patil Road, Aundh, Pune. My Registration number is 5063.

2. The distributor, named above is extremely slow in supplying refill cylinders, & I had visited them & warned them on a few occassions. Whenever I go & warn them, promptly the next day the cylinder is delivered. Recently I booked a refill on 29 Dec 08, which was to be delivered to me by 03 Jan 09. It has still not been delivered.

3. I have a strong feeling that these people must be selling cylinders in black market. Kindly investigate & implement some kind of regulation, wherein if the distributor delays in delivering LPG beyond a certain stipulated time period, it must be delivered free to the customer(if the customer is not at fault) at the cost of the distributor. This would definitely deter them from mal practices.

4. In my case there is someone always present in the house during the accepted period for delivery. After that since the delivery schedule is not known, I cannot imprison someone in the house only to wait for the delivery boy.