[Resolved]  LPG Cylinder — no refilling lpg gas cylinder

Address:East Delhi, Delhi

Sub : M/S nihal gas agency
consumer no. 16497
booking dt. 07/08/2012 and reference no.24528531
dear sir,
I had booked for the refilling of LPG cylinder consumer no. 16497 in the name of MD.MUNTAZ on dt 07/08/2012 but till today on 16/08/2012 . I have not received the cylinder yet.
I have been calling to M/S nihal gas agencies, mayur vihar-II, delhi-110091 since 10/08/2012, 11/08/2012,13/08/2012 &14/08/2012, their phone numbers are 22777003, 22781109 but their phones are going busy or out of service. This is not the first time, . It is their regular response I am getting from the agency.
They not delivering to right time, it's very difficult for me I have a kid and I am working also how to maintain? Every month problem for me because of LPG gas.
Mainly in this RAMZAAN MONTH, very difficult for me,
So please help me as soon as possible.
Regards
MD.MUNTAZ

16/08/2012
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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LPG — Not supplying Refill cylinder regularly

Dear Sir,

This is to inform you that one of the Distributors "RAMKRISHNA GAS ENTERPRISES" (Code No.[protected], Janta Market, Puratan Bazar, Kharagpur, Distt. Midnapur is not supplying the refill cylender regularly. You will be astonised to know that in a year I have received only 4 refill cylender though I have DBC connection. After depositing the empty cylinder I use to get the refill after 45 to 60 days. Whenever I have tried to know the reasons for the delay I have not get any reasonable reply. Most of the time the Distributor has tried to give an excuse that due to irregularitis of supply by the company he cannot distribute the cylender in proper way. But I have observed that some of the consumers who are well known to the distributor are getting the refill cylender regularly, sometime out of way. May be some corruptions are prevailing and for eradecating this type of corruptions an enquiry may be done by the competent authority and if found any irregularities then suitable action should be taken up. My Consumer No. is R-5431.

Thanks,

Ashis Sarkar

[protected]

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