[Resolved]  LPG Gas Cylinder — Delay in service

Address:

Mumbai Suburban, Maharashtra

i have booked number for LPG gas before 10-12 days back and i was told that gas cylinder will reach on very next day. i waited for the next three days and again i called up for the same again i was told that the same day i will get the cylinder.

My husband personally visited and told on 21.08.2010, again that lady promised that the same day she will deliver the cylinder but again nobody came to my doorstep full day whereas very same day i saw one fellow from vijay bharat gas kherwadi (from where my cylinder also suppose to deliver) came to deliver the cylinder in my neighbouring building, again i called that person but he just ignored me. i was shocked this incidence.

This is not first time which i am facing now. why this things happens to me? am i not paying for the same? everytime these cylinder men takes more money than that of what is the actual price, telling that they do not have change and i always paid it without arguing with them.

inspite of calling so many times, inspite of visiting personally in the office for the cylinder and inspite of requesting all these cylinder men on roads, i did not got cylinder till date.

i request the bharat petroleum co. to take serious note of my complaint and take necessary action against the following persons and Bharat gas agency and the address and the names are:

VIJAY GAS SERVICE, NEAR RAM MANDIR, KHERWADI, NEAR WESTERN EXPRESS HIGHWAY, BANDRA (EAST), MUMBAI - 400 051.

Mr. Yadav - Incharge officer of the Gas Agency
Tellephone operater lady,
Cylinder men - Ankush, salunke and others.

i hope this complaint will work and this type of incidence should not happens in future.