Luminous Inverter — NO ONE LISTENS , IM TIRED OF COMPLAINTS AND REMINDALS

I, VE AN LUMINIOUS INVERTER MODEL 1400 VA S. NO VY738-3005.
IT IS UNDER AMC WITH THE COMPANY FROM 21/11/07 TO 11/11 /10. IT STOPPED WORKING ON 24 /10/08 .
COMPLAINT NO : 19012
AFTER 5 ODD REMINDALS NO ONE HAS TAKEN CARE OF IT.
AS PER COMPANY PROMISE THEY ATTEND TO COMPLAINTS WITHIN 48 HRS, BUT AFTER 25 DAYS OF REGISTERING THE COMPLAINT NO ONE BOTHERS. I, VE CALLED HEAD OFFICE ALSO TWICE BUT ALL ARE DEAF N DUMB IN THE COMPANY. I SWEAR NO ONE IN MY TOUCH WILL EVER BUY A LUMINIOUS PRODUCT IN FUTURE. BUT FOR GOD SAKE GET ME RID OF THIS ONE.