Luminous Inverter Complaints & Reviews

my complaint is that my inverter is not working well and the company is not checking it properly.
there is not any satisfactory answer by the company.
i want my inverter replaced....

Dear sir,
we have purchased a Luminous inverter 800 va with Exide battery Inva Queen450 on 12.03.2010 Ref.cash memo no-365, dt-12.03.2010 by name my wife -Kakoli Biswas from Battery Centre , Madhyamgram , Kol-700129 , westbengal.After that during loadsheding the backup time is 5 - 45 min.for 3 cfl(15w) and one TV. Battery showing low .Complain done verbally on 16.03, 17.03,& 19.03.2010 . They alwayas assuring it will taken necessary...

October 25, 2009

Dear Sir/Ma’am,
I had purchased a Luminous Sine Wave Inverter in the year 2005.
Recently, the original battery of the inverter discharged completely as it had gradually weakened over time. I got the battery changed with a genuine new battery to find that the inverter still failed to work.Finally, I lodged a complaint at Luminous Service with Complaint No.: DL 361733, Dt.: 23.10.2009.
A...

our inverters battery is not charging thatswhy inverter is not working...

I BUY A INVERTER JUST BEFORE A MONTH ON 11-JULY-2009, WITHIN A MONTH IT FAIL AND NOT WORKING. I INFORMED COMPANY, THEY TOLD ME THAT THEY WILL RESOLVE IT WITHIN A DAY. BUT NO RESPONSE, I LODGE A COMPLAINT ON 19-AUG-2009 IN COMPANY. PLEASE REPLACE MY INVERTER.
COMPLAINT NUMBER- UL52348
SERIAL NUMBER- B4DL3L[protected]...

We purchased a Luminous inverter, Model# UPS/LB – 800VA, Serial/Mfg Code #972591 on 16/08/08 from Deep Electricals, Vikaspuri, New Delhi. We had also taken an AMC for its maintenance from the same dealer and his agents had come once in Jan 09 for the first AMC visit. It was working fine till 24/06/09, when suddenly it conked off. Since then it was a nightmare to get a complaint registered. The dealer said it is in the warranty period...

Dear Sir,

I have Inverter of Luminous Brand and having some problem in the same, I had made complaint No. 296302 Dtd. 20.06.2009, 299110 Dtd. 24.06.2009 and their office on Telephone No.[protected] &[protected] to Mr. Madhu & Priyanka but there is no response from the Company.

Please help me to resolve the issue.

Thanking You
AKHIL KUMAR GUPTA
A-53, Kanti Nagar Main,...

sir,
I launched the complaint on 28th may 2009 . My inverter was not working. My complaint no was 285991. The person from Luminous approached us and told us that plates in inverter has damaged and he had to bring the new plates.The next day was sunday . so He didnot come. On Monday after waiting till 3.00 PM again I called up and requested them to do needful. Then they came and changed the plates. The Inverter on the next day again...

I PURCHASED FROM INVERTER FROM AUTHORISED DELAER, ITS LESS THAN YEAR AND IT NOT SUPPLYING THE POWER. COMPLAINTS HAVE BEEN MADE SO MANY TIMES, LATSET COMPLIANT NO. DL277261, BUT NO ACTION IS TAKEN YET, PLS LOOK INTO THE MATTER SERIOUSLY AND TAKE US OUT FROM THE WORST PROBLEM

VINOD TYAGI
[protected]
CONTACT NO....

Hi,
I am residing at 3/10 sec -5, Rajinder Nagar, Sahibabad, Ghaziabad, (up).I had purchased a complete set of luminous Inverter with two batteries in march 2008 through your dealer (Glow Fast, Sahibabad, Ghaziabad, up).
Within less than one year the inverter was repaired 2-3 times with replacement of certain parts. The inverter is still giving lot of noise and not working satisfactorily. Since the inventor is in warranty...

Hi,
On 31/03/2009 I have booked a Luminous inverter (800 VA) and Exide Battery (Invertor 1500 FT ) from a Luminous Dealer (Dealer Address: Battery Centre, Ranipark, Madhyamgram Chowmatha (Opp Subhas Maidan).Kolkata - 700129, Contact Person Name: Sanjib Guha, Mobile No: [protected]). During booking he has insisted me to buy a Luminous battery of 150 Amp. But during discussion we told him we want exide battery only. Though in the booking...

The so called sine wave inverter of Luminous that I purchased in December 2008 has failed to give me power back-up. Team that up with non-caring customer care staff at Luminous and you have a life cursing product at your home. The number of calls I made to their customer care can equal the cost of the product itself. My advice to the world - dont go for this product as you will have to repent. Their Engineer who oblisged me by coming after...

4 months back we have purchased a luminous inverter. It is only giving 40 minutes backup. Inspite of
being a 1400 va inverter it is not working properly and company persons are just saying one thing that it's
a battery problem rather it's a inverter problem because it is not charging them properly...

I, VE AN LUMINIOUS INVERTER MODEL 1400 VA S. NO VY738-3005.
IT IS UNDER AMC WITH THE COMPANY FROM 21/11/07 TO 11/11 /10. IT STOPPED WORKING ON 24 /10/08 .
COMPLAINT NO : 19012
AFTER 5 ODD REMINDALS NO ONE HAS TAKEN CARE OF IT.
AS PER COMPANY PROMISE THEY ATTEND TO COMPLAINTS WITHIN 48 HRS, BUT AFTER 25 DAYS OF REGISTERING THE COMPLAINT NO ONE BOTHERS. I, VE CALLED HEAD OFFICE ALSO TWICE BUT ALL ARE DEAF N DUMB...

my luminous inverter is properly not working. only two hour charge the battery & cutoff

battery type- invatubler ST500

luminous type- 600 va...

After repeatedly calling the executives at the customer service center(Modinagar, Ghaziabad, Meerut, Delhi) regarding fault in the inverter purchased on 10th April, 2008, no one is giving the satisfactory response. After so many calls to them they have started using abusive language also and said that we can't do anything. No solution has been provided as yet.

Complaint Number - DL501554 and DL501815
First...

WE HAD PURCHASED LUMINOUS INVERTER ON 3RD MAY 2008 WHICH COULD NOT PERFORM EVEN FOR COMPLETE ONE MONTH AND STARTED TROUBLING. I THINK INVERTER IS MEANT TO PROVIDE LIGHT WHEN THERE IS NO POWER SUPPLY BUT OUR INVERTER IS CUTTING LIGHTS EVEN WHEN POWER IS THERE. OUR POWER PLUGS ARE WORKING - AC IS ON, TV IS ON, WASHING MACHINE CAN ALSO BE SWITCHED ON BUT INVERTER CONNECTIONS ARE NOT PROVIDING LIGHT. WHAT AN IRONICAL SITUATAION AND THAT TOO...

i had bought a luminous inverter from power enterprises shop no 256/1 sec 16 vasundra ghaziabad on 22.10.07and was given a bill no 102 on which 17 months warranty is written.warranty card was not given but i was assured that the warranty card would be given to me at the earliest.till date no card has been given despite my repeated calls .the serial no is also not provided on the inverter and the shopkeeper accuses us of removing the serial...

Hi,

We have luminious inverter in our house. Which stop working since last 2 days .We are continously contacting to call center and service center. But they always talk in a rude manner and there is no response from them .

please help us and get this matter resolve...

WE ARE COMPELED TO TAKE THE ISSUUE TO THE CONSUMER COURT AGAINST LUMINOUS -SAR INFOTECH LTD, BECAUSE OF THE BUSINESS LOSSES AND CASH LOSSED WE HAVE ENCURRED IN PAST 4 MONTHS DUE TO THE PRODUCT - LUINOUS INVERTER WHICH WE PURCHSED FROM THE SAME COMPANY DUE TO THE POOR AND PETHATIC AND NON -RESPONSIVE BEHAVIOUR OF THE SERVICE DEPTT OF THE COMPANY,

THE COMPANY IS JUST CONCERNED WITH SELLING THE PRODUCT AND MAKING THE MONEY AFTER...