[Resolved]  Luminous Inverter — Non working of inverter

Address:Uttar Pradesh

I purchased one Luminous Inverter of 800VA Model no.BOCL[protected] which was purchased after becoming faulty the previous Inverter no.A 2-0J 462-0303 from AD POWER SYSTEMS,120/141, lajpt nagar, kanpur-208005 through your Authorised Dealer: Exide Industrial Battery.Presently my inverter is not working from several days due to some problems,which has been communicated several times to Mr AD Dubey,but he has not provided any service till today. I think you will be able to know my problem during this hot season and what will be the use of purchasing such a branded INVERTER with branded BATTERY of EXIDE please.Such type of delayed and poor service to your permanent customers from the last ten years will certainly reflect against your goodwil in the general public.I think you will arrange for immediate rectification of my problem please.
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Aug 13, 2020
Complaint marked as Resolved 
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I mr. Aziz pirani had purchased luminous inverter and battery from M. Vijay store at vasai west on[protected]. Last 15 days it is not in working. I had given the complaint to the store. They said the complaint is forwarded and with in 3 days company man will come and replace the inverter since it is in warrenty period.my complaint no. is G0028. But nobody has come last 10 days and there is only one answer from the M. Vijay store that they had forwarded the complaint. Since we are staying in Vasai and there is a load setting problem every day we are in need for an inverter.so pls consider the matter and do the needful.

yours faithfully,

Aziz Pirani
dkkxm m

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    KANPUR CITY
    Uttar Pradesh
    India
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