M T N L — Complaint for misbehavior & misleading

Address:

Delhi

sub-Letter of complaint on the same bill twice

Sir,
I have paid my( bill number [protected] consumer no.[protected])
on 14 January 2013, 949/- +20= 969/- including penalties at janakpuri telephone
exchange.i have that cash paid receipt also
After that my phone had been disconnected on 17January 2013 by MTNL
due to non payment .
after that incident i had to again case paid same bill this time Gulabi bagh telephone
exchange .on 21 january 2013.
i don't know why forced me by account section pay a bill twice as well as penalties
paid twice on same bill .i have both cash paid receipt for same bill .
it's clear case of violation of consumer protection act 1986 sec xvii
my humble request to you please take suitable action on this matter .

with regard
Harish kumar
phone no. 23654670
CA no. [protected]
mob-[protected]