[Resolved] Madras Transport Corporation

[Resolved] Madras Transport Corporation — Bus breakdown

S Sudharsan Parthasarathy from Thrissur, Kerala

I boarded a M21G(TN 22 N 8401) today( 04.12.2009) at around 1715hrs at the CLRI bus stop. The bus was destined for Nanganallur. I bought a ticket for Nanganallur (Rs. 8.00). Before the bus could reach Guindy, one of the tyres got punctured and the conductor informed that the bus would go only till Kathipera junction(between Guindy and Nanganallur). When I asked him to change my ticket to a Guindy ticket(Rs. 3.00), he in return, asked me to get down at Kathipera junction and then catch another bus to Nanganallur. When I told him that there aren't frequent buses to Nanganallur he refused to do anything about it and refused to refund even a part of my ticket fare. Even though it can be understood that the conductor may not have had a proper system in place for the refund of fare, it is the responsibility of the MTC, and as a consequent , of the conductor to provide alternate means for the passengers in this situation. So, I request you to take the actions necessary for the passengers of the MTC to benefit from a better system. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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vikas tomar

from Pune, Maharashtra

Hello, Sir

I vikas tomar had travelled from coimbatore new bus stop to ooty on[protected] with friends. During this journey i forget to take one of my bag from the bus. We catch the bus from coimbatore bus stop on[protected] at 7.00 A.M the bus left us at ooty by 11.30 A.M. Before i came to know that i lost my bag in the bus the bus left again for coimbatore. I had not got any help from ooty bus stop, When i went to divisonal manager office and showed him my bus ticket he said that this number bus services doesnt come in our judiciary and i cant help u. The bus belongs to some EXPRESS TOURIST transport i can able to recall exactly, I even tried to contact them but they also not helped me not only that they were very rude to me also. They simply said the lost were ur responsibility and now its up to u how u get ur missing luggage. They simply said go to coimbatore again to find ur luggage, with lots of request they had given one number of mr, RAJKUMAR who work at coimbatore bus stop they tol me to contact them. I tried to contact him but failed to communica with him as he only nows TAMIL and i dont know this language.

I only remember the bus number which is 7100.

I request u to plz help me find my luggage.

Descrption & content : The bas is small one side shoulder carry bag, It has eatable, blanket, mobile charger, eye gear, 2 ntebooks & 1 sudoko book in it.

Poorna

from Chennai, Tamil Nadu

Dear Authorities,

I recently shifted from Mogappair to Annanagar. My office is located near DLF.

I find it very difficult to commute to my office from Annanagar. While there are lots of buses from East and West Mogappair, there is not a single bus from East Annanagar/West Annanagar to Porur. Sometimes I need to change as many as three buses-from Annanagar to CMBT / CMBT to Guindy / Guindy to Porur.
Would the authorities be considerate enough to introduce bus service to Porur via Guindy or Ramapuram ?
Could the possibilities of increasing the fleet of buses during the peak hours in the morning enroute Annanagar Main Road between 7.30 am to 8.30 am., be thought of ?

A favourable response to my request is solicited please.

Thanks and Regards
Poorna