To the relevant MSEB official,
Dear Sir,
I am Arrnica Dayannandan. I am staying at Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai.
1)
Right from the day that we have shifted to this place in Nerul, we have been experiencing regular and extreme swings in electric voltage. Several times the fuse has got blown due to high voltage spikes, thereby incurring extra expenses in terms of electrical repairs of the fuse as well as electrical equipments. Till date my laptop has got restarted countless number of times and its battery worth Rs. 6000/- has already got damaged as a direct repercussion of this, in addition to start up errors that it has begun to give. Same has been the case with my hair dryer, electric iron box, and the electric fuse itself that have undergone repairing a couple of times.
2) Since the time we have shifted, we have also observed an uncannily high amount being charged per month in the name of the ‘electricity bill’. Several residents in our colony are facing similar complaints. As middle class people, we absolutely cannot afford such high bills, especially when our electrical consumption doesn’t even amount to a fraction of what is being charged from us.
o There definitely seems to be some manipulation and/or error/ defect as far as the meter is concerned.
o The bill has come to a value of Rs. 900/-, from the initial range of Rs. 300/- to 400/-. This, considering the fact that our electric consumption has only declined in the last two months. All that we use in our house is only a laptop for 2 to 3 hrs a day, a tube light in one of the rooms every day for 8 hrs, 2 fans in any one room everyday for 12 to 14 hours, the refrigerator which is on at all times, and the mixer grinder, dryer or iron box that is used for a couple of minutes daily.
Details of electrical equipments:
o AC - We do not have one
o LG Fully Automated Washing Machine – We do not use it at all. We wash manually by ourselves.
o Sony Bravia Full HD 40” LCD Flat Colour Television – Used for 3 to 4 hours a day in power saving theatre mode.
o 5 Fans – Only any 2 fans used for a total of 12 to 14 hours a day.
o Godrej Pentacool 2-door Refrigerator – That can consume a maximum of just 573 electricity units in an entire year as per company specifications
o 6 power saving Halogen Lamps, 1 power saving Blue Ray Tube, and 3 Regular Tube lights – of which only 1 or 2 halogen lamps are used for a maximum o[censored]p to 8 hours per day.
o Hair dryer, Iron Box, Mobile Chargers, Mixer Grinder, Massager – all together – totalling to not more than 30 minutes a day, and not all of them used everyday.
Meter Details:
Consumer No.:[protected]
Address:
514H, Le Meridian, Palm Beach Road, Sector 6, Nerul, Navi Mumbai, 400706, Maharashtra
Kindly expedite the problems at your end, and if so required, please send your personnel to detect any mechanical defects in the meter located at our end, at the earliest.
A hard copy of this mail with our initial and latest electricity bills have been mailed to you for your convenience (easy comparison), and prompt action.
Yours Faithfully,
Arrnica Dayannandan
Aug 14, 2020
Complaint marked as Resolved 
We are middle class family, not using tremendous equioment, in our house, instead of not using we are getting rs 1500/1800 Bill Per Month, how we can pay if not use, We have complaint so many time, after listening so much time they have change our meter, but after meter changing also, we get higher bill of same old amount ie 1500/1800, our income source is very low, how we can pay so much high bill every month
So, Kindly see this matter and please solve this problem very urgently so that we can sit without Tension for Money to pay,