Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Dear SIR/ MADAM,


I stay in Pimple Saudagar area..and have been charged a huge electricity bill inspite of hardly any usage. I have repeatedly gone to the MSEB office and given a complaint in writing. I have the receipt of my complaint letter dated 12th september 2012. I have also spoken to mr. Darade.. who's in cahrge. and he has convinced me repeatedly that he will get the meter changed.. But nothing has happened so far. I must have atleast called him every week and reminded him and every time he says that he will get it done soon. I have been getting these high bills since the past one year. I don't know how I can get someone check my meter and get it changed as I am very sure that it is faulty.

Hello Sir/Madam,

My Consumer No :[protected]
On monthly bill the name : Shri Patil Sukhdev Kundlik

The above mentioned name has some spelling correction as follows,

Patil Sukhadev Kundalik

Please need to make correction in the MAHADISCOM data, so that on monthly bill it should appear correclty.
I need this change because this is one of the required document for the issuing Passport.

Please guide/help me for doing the name spell change on monthly bill.

Dear Sir/Madam,

This complaint is regarding thee MSEDCL workers who do not have any manners and don't know about any kind of rules and regulations about thee services.
In theis case , i had received a monthely bill of about Rs.1790 and thee last date of payment of thee bill was 10the Dec 2012. The bill was paid on 30the Nov itself therough online gateway, thee transactions were successfully completed . Now on 10the Dec thee electrical supply to my house was terminated witheout giving any prior information to us. This kind of act is happening from thee last 2 years and theere is no effect on thee complaint which are launched in thee office of MSEDCL Ulhasnagar-5.

Consumer number[protected].
This is a house which we own but do no go there, because on interrupted power supply. We have been paying minimum charge of Rs 30 or Rs 40. This February the company took a wrong reading and the bill came to Rs400.This extra charge we decided to pay in Aug 2012. After this they got bold and followed bills for Sept 2012 70 units Rs 313.38. October 70 units Rs 361.95. November 100 units 498.89. All these notional charges are wrong because the meter which they claim to be faulty was working. I always note the reading and the consumption and always switch the main switch on and off and lock it. Also last month the meters have been changed to electronic ones.
They now say pay the bill or we will cut the supply.

I had last visited on Sept 2 2012. After this I visited on 1 December 2012. It was then that I got these bills. The new electronic meter was reading 5 and after use on that day it was 7 showing a use of 2 units. If they remove the supply the meter will not read hence the point that the previous was perfectly OK and they have called it a faulty meter. In other words the engineer is not straight. He is trying to get from us whatever he feels is a shortfall due to pilferage.

I had hand written a letter and sent it with my gardener. They accepted the letter but refused to give acknowlegment saying you pay the bill first.

Till today the bill is Rs 1250. I do not like to pay this bill because this sets precedent. Another neighbour pays it because he goes there regularly and even though he knows the bill is wrong he pays it. However he does not know about electricity.
About non use minimum payment of Rs30 I have been doing so for my part house in Bandra to Reliance for the last 12 years.

I received my electricity bill for oct - november 2012 for rs.2220.00 (unit used 303) generally my usage o[censored]nit is about 50-150.

1) if can go through my previous usage clearely mentioned that my every month usage of electricity about 50 to 150 max so one what basis they charge me suddenly for 300 unit coz during oct-november I was out with my family so usage must be less then general usage also.

2)on my current bill they are mentioned current reading is 4922 and previous reading is 4916 (unit used 303) I have checked my meter and come to know that my current meter reading was showing 4900 unit on 26/11/2012 and on 28/11/2012 reading was 4922 unit which prove that they have made bill without checking meter.

I would like to take strict action against concern person and company. I am ready to take them court and media so please guide/Advice me about this matter on priority basis.

Awaiting for reply.

Regards,
kalpesh boda

It is extremely difficult to make online payments on Mahadiscom website. It just does not load...it takes ages and then the log-in session gets timed out. Online payment is a NECESSITY for working people and if this is not working...it becomes very difficult and tedious to pay the bills on time.

You may have server related issues, or your staff may be logging into the same system to make entries/ view records - which then can place too much load on the servers.

Please do look into this issue to resolve it at the earliest, as a lot of your customers are dependent on this online service to make payments on time.

Thankyou

dear sir
i am citizen of india.i stay in mumbai (mulund).as i am middle class person and since two month i am getting a very heavy bills from sept to oct
here i am mention the bill details in below

for the month sept
customer no :[protected]
meter no : [protected]
meter reading : 740
bill amount : 3500
receipt no : 2591810
dated : 20/10/2012

for the month oct
customer no :[protected]
meter no : [protected]
meter reading : 1446
bill amount : 6740

The above deails was for the month of sept. As we have paid the sill heavy bill as we thought we may have used the electircity.but in the month of oct the bill came and we saw the bill and we have not used tht much electircity and pervious month also we still paid tht bills.but now this is to much and we surprised to see.and i forced you to revised the bill and send me a new bill for the month of oct.i hope that some action will be taken on this issue as soon as possible.

REGARDS
JAYANTILAL P GADA - [protected]

Dear Sir/Ma'am

Date: 5th Nov, 12

Sub: Complaint against over charge of domestic electricity

I am continuously paying excess bills from last 2 years. No body is listening to our complaints in the electricity dept. We already have been paid a huge amount. We have changed our electricity count meter, but the problem is still there. I am quite sure that this is a case of electricity stealing.

This has happened even when we were out of station. We are three girls living in this house and for 8 hours no body usually stays at home because we all are working. We done have microwave or AC kind of thing here and we have enquired to other families living in the same society, they done pay even half of the amount what we are paying from last two years.

I have some incidences also which exactly shows that electricity is getting stolen from our connection. We are thinking of doing complaint to police or to the consumer forum. I am working with Sakal Media group. I even thinking of writing something about this in my newspaper. I was very confused and i got this link. So pls tell me what can be the solution to this problem or if you can solve it.

I am sending you the details of my connection which is as under:

Name: Shilpi Parashar
Consumer No: [protected]
Address: D-703, Kapil Asmant, Opp. R-Fresh, Sus Road, Pashan-411045

Kindly do the needful ASAP.

Thanks & Regards.

Aakanksha Singh (Tenant)
Manager- Advt Sales
Sakal Media Group
(M) [protected]

Hello Sir,

I am writing this letter to highlight the concerns we are facing on account of inflated bills sent by MSEB,ShastriNagar, Pune. I have been staying in my rented apartment for the past 1.5 years with 2 other friends. We had been receiving a consistent bill amount in the range of 440-600 from the month of Oct-11 to Jun-12. From July, we have been receiving staggering bills in the ranges of excess of 30,000. We were pretty certain that the bill can’t be so high, as we are 3 bachelors staying at home only from 6pm to 11am, we are not at home at least for 12 hours/per weekday.

When we went to question the concerned officer(Mr.Bhujbal) at ShastriNagar office, first they sent me on a round trip from ShastriNagar to KalyaniNagar, back and forth, then they asked me to get the generated CPL, the CPL machine wasn’t working for a good 15 days, but the EB guys were prompt and inconsiderate to cut the electricity despite the circumstances.

Then when the CPL finally generated, a guy made some random calculations and said you need to pay 15,000. When I asked him to show the calculations, he just remarked- “Yeh aisi hai”, then I had approached the senior person Mr.Bhujbhal over there, and he used the same words, when I asked where I can lodge a complaint, he remarked- “I am the highest authority here, aapko complaint mujhe hee dena padega”. I was totally distraught and frustrated with the way MSEB officials treat their consumers.

I have been behind them for around 3 months and they have switched of our main switch thrice and the 4th time, he would probably remove the switch only. None of the officers replies appropriately and they are highly inconsiderate. I was requesting them to take a complaint to check the meter, for which they said that “Aapka meter teek hee hoga, hamara saab bill check karke batayenge ki meter check karna ya nahi”.

I have lost several hours in my workplace on this account and have earned a bad reputation on this account. I am in a really helpless position and would really appreciate it if the concerned authorities take necessary action to address my concerns.

Thanks,
Manoj

Dear Sir,
Subject: complaint you to kindly remove the line wire from my house premises so there is no danger of life.

my name: Suvarna. Eknath kadam
Address:: kadam niwas kolshet upper village.
Behind indraprastha bldg.
Thane west-400607
Meter name: Suvarna eknath kadam

Gist: I have been residing in the location for past more than 20years.. The house is in my name.. Requesting you to kindly remove the Electricity main line passing within my house premises as we have faced the problem due to short circuit in our house.. The current was in entire house Fortunately nobody has died.. The wire connection of the mr. Vijay Yadav overhead of our house has not been directly connected form the electricity pole and i suppose its illegal. We requet at dhokali Kolshet road Thane mseb electricity office they dint turned up, just assured we will connect the line form the main pole...as there is no problem to connect the line from main pole.. Request you to kindly remove the wire which is
within my house as this can be fatal. I'll hold MSEB responsible if any thing goes wrong does mseb will bear the responsibility of any casualty if any..
I had personally meet MSEB incharge dhokali. who assured he will remove the same. he asked me to call mr. subhash gaikar wire men ( MSEB), i called but he dint came.

Also i have written mails to MSEB people, however no body has replied yet.

Please note :we have been a regular payer of electricity bill
Hope you understand and take necessary action immediately.

Appreciate your prompt action..
--
Thanks & Regards,
Indrajit.K
[protected]



-

I have being recieveing excess bill since last one year amounting to Rs.3000/ to Rs.4000/ per month.which to my knowledge is very much in excess as we are only two people ( I and My wife) residing inthe flat at the address given below. we both are senior citizen.I am a retired man with physical disability. I cannot run around with my complaints to the department.I have given my complaint to the MSEDCL but till there is no response to it.Every month they ask me to pay the the bill first and then run around giving complaint.which is not possible for a person like me, i therefore hereby like to seek your help.I therfore request you to kindly look in to the matter and help me. Details of my electric connection are as under.
Name: Ismat Abdul Kadar Nagani
Address: E.103 Ashoka Mews,
S.No.40/41 Kondhwa Khurd
Pune 411048
Consumer No.[protected]
Meter.No. : [protected]

with regards.
ABDUL KADAR NAGANI

why nalasopara, faced by power cut for almost 4-6 hours daily? most of 7 pm to 10 pm what is wrong with you people
where the power goes which is deserve for peoples living in nalasopara, east?
its very boring when the power goes during non working days. without power we can't see TV or make use of our electronic equipments. some one please...

Dear Sir,

This is to inform you that since last 2 week I have tried to go on MSEDL website page at www.mahadiscom.in to view and pay my electric bill but was unable to get through.

Two week before when I had registered I was happy and excited to be relieved of standing in queue to pay my bill or for that matter wait for my bill to be home delivered.

Unfortunately, after registering thereafter not a single day I could manage to login and view the status of my forthcoming bill as the page on this site could not be displayed.

For working people, paying bill online saves time and effort of waiting in long queue.

It is an earnest request to please look into the matter and resolve the website issue at the earliest.


Regards,

Daisy Johnson

Dues of Family Pension
Family Pension

Dear Sir,

Sub:- Dues of Family Pension

I under signed Mr.Laxman Rau Pandhare worked in Maharashtra State Electricity Distribution Co. on Electrician Post. My CPF No. 00607428 & Family Pension No. MH/1251/22179. I have been retired in 31st July 2010.

I have not received my above Dues yet today. many times I call on Tel No. 26470007 but no response or not proper feedback from MSED Bandra Head Office. How to I contact for my family pension which is pending from last 2 years.

Please do the needful & co-operate me in this matter urgently.

With regards
Laxman Pandhare
[protected]

dear sir,
My name is zakki shaikh consumer number is[protected] MY meter number is 17233 i am residing at central park APT no, 15 C-wing room no 12M nallasopara (east) after installing New static meter the bills r kissing sky limit my meter reading on (10/07/12) was 953 units bill waz (1100) and on (09/08/12) with 1580 unit the bill came (12880 ).
SIR THIS IS NOT A FACTORY OR MALL I AM TOTALLY UP SET AND NOT ABLE TO PAY THE HUGE AMOUNT RS.12880.PLEASE TAKE ANY NECESSARY ACTION AGAINST THEM AND RECTIFYN MY (10/07/12) AND (09/08/12) MY MONTHLY BILLS. ELECTRIC BILL

YOUR CO-OPERATION ON THIS MATTER IS HIGHLY APPRECIATED.

THANKS
ZAKKI SHAIKH




contact : [protected]

Dear Sir
My name on electricity bill is enormously wrong as "MAHAISUR NAGRAJ KRUSHNARAO" it is actually "MYSORE NAGARAJ KRISHNARAO" please correct that from my next electricity bill.
my consumer no is:[protected]
billing unit: 4677/WADGAON SDN
please correct it.

thank you.

Hi all,

I am staying Pune and my family is in Gondia .

We wants to make a first floor ,however there are two wires of our neighbors which goes from our terrace and we stopped to make it ,

My mom has already given complaint in MSEB department to remove that wires,we did not received any feedback from their side from 7 days, hence my mom went there to find out the issue and met with VijayKumar Gupta.

He is only one officer there and was not agree do that, he said '' it will take time and money both and for the money I will not talk to any lady send any guy to talk for the same,''

My mom replied to him we don’t have any responsible guy to talk with you ,because my dad has expired just before 1 month. My mom forwarded 1 blank paper toward him ,and told him like ,if you are not ready to do your work, write thing on paper, he was not ready to do even.

Then my mom came to home and she told all those thing to our WARD MEMBER (Mnohar valde) he called that office for the same then VijayKumar Gupta send to workers for verifying the problems.

After these long procedure they said we will come tom and will cut the wires.

on next day we were waiting for them and nobody came there, hence again my mom came there then VijayKumar Gupta told her you have to build 1 porch(1 Coolum which hold the lenter ) and 1 lenter (1 iron angle which hold the wire) for your neighbor .

We are not ready do that ,however those are not our wires these Cyrano can be done when the wires is o[censored]s .

Those are not our wires, as per the government rule our neighbors should taken care of this, however before giving application at MSEB office my mom had informed both of them change the direction of the wires, however they (neighbors) are ignoring it ,why should we taken care of this .

It’s not our concern ,

My complaint is regarding MSEB officers not helping my mom at all , however I don’t have I father and I am in Pune ,I cannot do it well.

So should I wait for their actions ? and stop work for built

or should I cut those wires and if there any accident is happened with anyone then Who cares?

Thanks and regards ,
Sneha Khobragade
Customer Service Representative
Harman International
Lifestyle Division
Wipro

Phone: +91 [protected]
Email:[protected]@gmail.com

Hello,

Since last 15 months my electricity bill varied from Rs. 400 -600 whereas this month it went to Rs.10900. Based on usage MSEB team says its correct however 1 month back they reported no reading available for meter. Suddenly for 1 month my electricity consumption whent to 1300 Units from a regular <100 units. I am not sure what to do :(

Thanks,
Piyush

Consumer no[protected]
MSEDCL offer some concession to the customers if they pay the bill before the particular date. However it was observed that the bill is received after the date where the concession is offered. Complaint was lodged on 4.4.2008 and subsequent reminder on 12.5.2008. No reply and corrective action taken from the company.

The summation on the bill is not correct and having approx. Rs. 100 difference between actual calculation and the the rounded bill at the end.