Mahadiscom / MSEB / MSEDCL Complaints & Reviews

Yesterday(04-Aug-2012) MDEB Officers had visited for checking of electric meter at my home and they found that meter is having fault and then they said to my mom, dad that we have to pay penalty of Rs.32000/- My mom dad ask them way should you are penalising us? Then they said you are having old electic meter then my mom said "is old electric meter has banned by government for all?" then they said "your meter is old you should have to changed before as its fualty" my mom replied, "we are not an elctrician to verify fualty meter although we are paying bills of Rs.[protected]/- for evry month then how will we came to know that meter fualty? Mom again said that its you duty to check and verify meters of all on regular basis, if you are not checking then why are you blaming us?" then Mseb officer roudly behave and they donot have any answer for this all question and went with taking our electic meter without any notise and responce and hence we are suffering without electricity becoz of them

I had already paid extra amount with my consumer No.[protected] and billing unit 4636/sangavi/SDN/ph. No. 27273550, pune but electricity supply is disconnected of my residence Add - Abhishek Dayashankar Shukla, SR No 174/175,Omega Paradise H flat No. 1104 Wakad Pune - 57 / 411057. Requesting concerned athourity of MSEDCL to restore supply immediately at my residence.

Regards,

Abhishek Dayashankar Shukla

Dear Sir,
My name is Atul Kadam. i reside in Chawl Number 117, Room Number 1/A, Shivdarshan, Parvati, Pune, 411009.
A person, Kishor Thakaji Shinde, started living on my land and, out of sympathy and generosity, we let them stay on the land. However, after a while, he and his family started fighting with us and constructed a number of rooms on my land. He has bribed the electricity department officials and got an electricity connection as well. I have been complaining to the MSEB officials since the last 2 months but they have taken no action. Mr. Kamble, Junior Executive Engineer at Khandekar Shala Aranyeshwar, Pune is the MSEB official responsible for giving an electricity meter to Kishor Shinde. In order to get an electricity connection, one needs to produce the house tax reciept and the permission letter from the land owner. Kishor Shinde has none of the above. In addition, according to law, slum residents are not allowed to have two separate electricity connections on one address.
However, MSEB has provided Kishor Shinde with an electricity connection despite the fact that I already had a connection at the same address. I have complained to Mr. Kamble several times that Kishor Shinde was given the connection even though he meets none of the legally required criteria. However, all my complaints were dismissed and Kishor Shinde continues to live and enjoy electricity at my address. I have brought the matter before all concerned officials in the MSEB offices in Pune but none have taken any action. It is clear that Mr. Kishor Shinde has bribed the officials at Pune.
I would be grateful if you could help me ensure that Mr. Kishor Shinde does not continue to enjoy electricity at my residential address. I would like to know how one can take action against the irresponsible MSEB officials.

Warm Regards,

Atul Kadam
Phone: [protected]
Pune

My consumer Number for MahaVitan is :[protected]

Its third time Registered Complaint number with Maha Discom Customer care : [protected]

Thatavade office Number : [protected]

Every time the Line men for repairs come 3rd day of Without Electricity. Even if we have given a Complaint to Customer care we have registered a complaint in Office of Thatavade and Answer from the Office Boy comes that " we will come to repair the for connections after Complaint Registeration second day" the 3rd Class service for Customer who is Paying the Bills regulary and 1st Class service for those who take Theft of Electricity.

If sevices are not resumed whom should we approcah?nobody to care....

Regards,
Anand Tekale

Before i starting complaining , i humble request to you please take very serious and strict action against it cause i am ... sorry not only i am around 35000 villager people frustration is showing there them anger, we are so in trouble our area electricity is have under MSEB Board and every day they cut off our light more than 11 hours we are so frustrated and like feeling blind without light. and they cut off our power from morning 5.30 am to 9.00 ...then 12.30 to 4.00 am ...then again 7.00 pm to 10.00 pm till night. withoutt light we can't do it any thing. but beside our 500 meter around area they providing 24. hrs electricity. i don't understand why they are trite us like very third class people. we are paying also electrical bills time to time every month in large amount. Again i request you please take proactive action against it.

The MSEB at Thane is harrassing single individuals to fulfil their corrupt pockets by cutting off power despite paying the electricity bill. The incident is as under....I come home at 9 pm to realise that my power is cut off by MSEB officials stating I have not paid the bill. Please note that the bill date was July 12, 2012...despite paying my bill online on 3rd July 2012 at 11.16 AM via transaction no.[protected].

I call the call centre and the female executive cuts my call at 9.15. Later I speak to Bhavesh, a nother call centre executive who questions me on my details. He then goes to say that the complaint cannot be registered as the server is down & would give a call. I do not get a call and thereby decide to call & third executive picks up & when asked for Bhavesh cuts the call. I call again finally to reach Bhavesh who speaks rudely & continues with the reason of server being down.Once again I call & ask for Bhavesh's manager. There immediately Bhavesh ensures he registered my complaint before I talk to them and share the experience.
Then I tell them that I would be approaching the media, if not rectified in an hour. Hence I get a call mentioning that they would do the needful
I beleive this is purposefully done by MSEB as they are on the prowl for pocketing money where individuals reside.My complaint is now against purposeful harrasment, carelessness of MSEB & mental disturbance.

I am residing at ADAI village new panvel, regularly facing power cut . My child who has to undergo regular medications cannot due to the regular power cut. Each time the line man tells a different story, sometimes the post has fallen down or sometimes the transformer has blown off etc.We the consumers have to go through this trauma even when the zilla panchayat president knows about this problem.If this is the scenario , then how can anyone feel satisfied with services of the MSEB . All the top engineers sitting in the high post cant even find out the root cause of this regular problem and get it solved , nor have they put any effort . This is the reason each time consumers are getting fed up of the system and have to write complaints ...so that atleast the people who take big salaries realise the importance of poor people living with out these facilities. I once again urge the MSEB engineers at new panvel to wake up and do something to get this regular power cut sorted out.

I have to advise that I am residing in Indra Uma Apartments, 27, Corporation Colony, North Ambazari Road, Nagpur-33. Our apartments have 44 flats. On scrutiny of monthly electricity bills of all the apartment owners, it has come to my notice that some owners who are using hefty electricity are getting monthly bills for meagre amounts while consumers like me, whose house is closed between 9.30 am to 6.30 pm daily due to both o[censored]s being serving couple, are getting hefty electricity bills. I, therefore, have good ground to suspect that some persons are indulging in power thefts and as such are getting very meagre electricity bills, MSEB authorities are therefore requested to depute their vigilance staff to the above site to detect any power theft.

hi this praveen naik working in mseb as billdistributor in dombivali for more than 5years and we were receiving our payment on time bu,t form last year june month we are not receving our payment on time. we are getting our salary of june in the month of september and process of payment is going like that only .we approach all impotant personfrom executive,jr executive ,dy executive and many more person but they are not bother about our problem. now we have to receive our salary for the month of october of last year 2011 and they have had not given us payment for last 45 days,they telling there shortage of fund. so please take necessary against them or we will forced to stop the work of bill distribution. so please do something in our favour

MSEDCL formerly known as MSEB has been sending incorrect bill. Giving complaints and receiving acknowledgement on MSEDCL taking action. But the following month the same bill of more than ten thousands of rupees. I being retired 74 years old man has been harassed. They come and cut the connection and put me in dark. Can someone help me please. I am troubled. Its sad living of senior citizen.

I have not received electric bill. I have recently shifted in rented house owned by Mr. Mhaske. I enquired nearby. the sub-division No is 4395 & DTC No is 4395487. The consumer no is not available. Please send bill on E-mail [protected]@yahoo.in.

I am Siva Sankara Reddy. M, resident of A4-804, Ganga Constella, Kharadi, Pune.

My consumer number is[protected]
Billing Unit is 4746 : WADGAON SHERI SUB-DN

I was shocked to know that Bill for the month of April 2012 is about Rs.19760.00 The bill shows that current reading as 4758 and is in-correct. Immediately I checked my meter and it is running at 3061 as of today (26th April 2012) . so, the number o[censored]nits consumed from past bill is 330 Units [protected] = 330 ) .

Please find attached the document which shows the current bill of April 2012 and the current meter reading (as on 26th April 2012). the current reading is 3061 as against 4758 mentioned in the bill.

Moreover, I am having 6 nos CFL lights, 2 fans, 1 refrigerator, 1 washing machine and 1 water heater only. Please ask your employee to visit and re-check the current reading and correct the bill accordingly.

Sir, I have received my light bill & has routine I have paid my bill before time. MSEDCL had collect 1000 Rs has security deposit before. This time again they have send me another additional security deposit bill of Rs 1300. Sir, I would like to know why should I pay additional security deposit has I am regular in paying my monthly bill & why MSEDCL is demanding again security deposit has I have paid before.

I Nalini Chandresh Shah my customer id[protected] Residing at :-Jai Ganesh Vishwa Flat 426 Sno 46 Vistrantwadi Dhanori road pune411015. Last bill paid for RS 580 in the month of oct 2011after that we have not received any bills and on 17 March2012 we have received a notice from MSEB stating the electricity will be disconnected and along with a bill of Rs 2940 and the reading is not clearly showing and we have not received any bill after oct 2011 so i request the MSEB kindly take the reading on monthly basis and provide us the bill .

Mr. Kishor D. Mane
D-402, Suyog Samuh CHS,
Plot-41/44, Sector-8, Sanpada,
Navi Mumbai 400705.
Date : 04/04/2012
Dear Sir,
I Kishor D. Mane consumer number[protected] would like to know the explanation for my excess billing since last six months. I have notice that I am getting fix unit charges that is 264 from October 2011 till January 2011 due to faulty meter reading.
I have paid my each electricity bill payment on time. Last January 2012 month I got bill which was RS 5180 for the same unit 264 I have made the full payment and even request for the new meter. I have made the payment for my each payment apart from that I have been asked to make the payment for the additional payment. They told me that once your new meter reading is taken then the amount which you have paid will be adjusted.
Today I have received the bill along with the notice that if I have not paid you will cut the connection. I am unable to understand what going on with my electricity bill. I have paid RS 10910 to MSEB for last four month more than RS 2500 for a month for 264 (faulty meter)

Month Sama. Unit Total Unit Meter Reading Amount Due Date Paid Date
October 2011 0 264 INACCS 1350 08/11/2011 08/11/2011
November 2011 0 264 INACCS 1450 09/12/2011 09/11/2011
December 2011 0 264 INACCS 1460 09/01/2012 09/01/2011
January 2012 0 264 INACCS 1470 09/02/2012 08/02/2012
February 2012 0 264 INACCS 5180 09/03/2012 13/03/2012
Total 0 1320 10910 Due Date
March 2012 1300 1374 75 1520 09/04/2012 19/04/2012
Total

I hope this is mistake and faulty meter issue. I do accept that I haven’t checked my meter reading my society has many customers with the same issue. I was expecting the extra paid amount will be adjusted in this bill but this bill come with notice. Please assist me the proper way so that I can understand your billing system.

Kind Regards,
Kishore Mane

My consumer No for MSEB is[protected] and meter no is [protected]. I am single and leave for office at 7.30 in morning and electricity usage is hardly for 6 hours during night that of light and fan. Other than that no other electrical appliance i use. My bill last month was approx. Rs.250/- and current bill is Rs.8000/- which is 30-35 times higher. I am sure that usage cannot be more as I stay alone at home. I request you to sort out the matter at the earliest as I cannot afford to pay such a huge amount.

Respected Sir,

I am living in virar. I would like to enlighten the topic of load shedding which is happening in virar at frequent basis. The timings written on the notice board of MSEB office at virar for load shedding is as follows:

Mon & Fri- 7.ooam to 9.30am
3.45pm to 6.00pm
Tue & Sat- 8.30am to 10.45am
2.30pm to 5.00pmbr...

Dear Sir/Madam,

I would like to register complaints against MSEB (Maharashtra State Electricity Distribution Co. Ltd) for sloppy behaviour toward consumer.

My bill was pending due to some personal reason for three months (Dec. to Feb.) and right after first intimation we cleared our dues on 16th March 2012 through VISA bill pay. Payment details are mentioned below.

Payment Amount (Rs Ps): 2650.00
Total Amount debited to your card (Rs Ps): 2650.00
Payment Date: 16th March 2012
Transaction Identification Number:[protected]

During these 15 days electricity guys came thrice to cut our electricity supply and convey the same to them. On MSCB site also our outstanding amount is showing nil still today they cut off our power supply which is the height of the irresponsibility and sloppy behaviour towards work.
Without any notification to us and without cross checking any records they just turn off our power today (30th march 2012).

When I called up MSEB office (Thane, Kalwa -Kharegon) to register compliant we received vague answers like your bill is pending from last six months or there must be problem in your meter box and so on but was not ready to tell that they had cut off our electricity supply which is highly regretted.

Thanks
Siddharth Sevekar

MSEB Details
Name Siddharth Sevekar
Consumer Number[protected]MSEB)
Billing Unit : 4261 : KALWA S/DN.
Address : BLDG FLAT 202 AMRUT AANGAN
PARSIK NGR KHAREGAON
KHAREGAON 400605

Ref No. ---Consumer No:[protected] PC: 3 BU: 5266 DTC: 4526306

spelling of my name is " Shri. Shesharao Baliram Jadhao" Wanoli Wanoli 445205 whereas in your monthly bill it is mentioned that as "Shri Shesharo Saliram Jadhav" Wanoli Wanoli 445205


thats the reason, your bill will not received to me in proper time.and this impact to delay in payment. Consequently I bears the penalty unnecessoryly.

it is requested to make a correction in my name as " Shri. Shesharao Baliram Jadhao"


I lodged the complaint severl times but there is no response from MHEDCL side. the officer and employee beheaves rude with us (Consumers)

my email id is [protected]@rediffmail.com

regards

SB Jadhao
wanoli
Consumer No:[protected]

Dear Sir,

I have bought a Flat No 302, Plot No 102, Sector -19, M/s Bilandrai Co-op Housing Society Ltd, Kharghar - 410210 and moved to live there at the end of 2011.

The electricity meter is still in the name of Builder. I have requested him to change the meter to my name. Until now he has not taken any action.

The Electricity Meter No is[protected] in Kharghar with code 4795.

The Electricity meter is not working and I have informed the Helpline about the same. My enquiry No while notifying about the non-functional electricity meter is [protected].

PLEASE CHANGE THE NON-FUNCTIONAL ELECTRICITY METER AT THE EARLIEST.

Regards

Sathish.G.P