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APCPDCL Complaints & Reviews

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Updated: Jul 11, 2024
Complaints 208
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APCPDCL reviews & complaints(208)

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S
Subbu Vutla
Apr 7, 2022
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Received notice for additional load

I received a notice for additional load 3KV
But my electricity consumption below 2KV
I asked AE but refused, he insisted to pay
But the amount 7000
Please provide answer...
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Tejaswini Reddi
May 21, 2021
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33 kv Substation pedana

Address: Mig 94, Old housing board colony

Sir I want 33 KV substation Pedana (machilipatnam, Krishna district ) phone number pls send me immediately sir...
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Vempally Sujay
from Bengaluru, Karnataka
Jan 13, 2021
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Reg: Payment related issues- Money deducted not reached APSPDCL

Address: Vijayapuram, Rajiv Nagar, Adjacent to Ambedkar statue, Tirupati

Hello Team,

Facing lot of issues related to Billdesk transactions.
I have paid bill through Billdesk UPI Payment on[protected]. Reference details shown below:

UPI[protected]
UPI/[protected]@ax/[protected]

Amount got deducted and not reflecting in my transactions and bill not cleared in APSPDCL.

Request concern team to check and solve the problem ASAP.

This...
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S
smdrafi
from Kadiri, Andhra Pradesh
May 13, 2017
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Disconnection of service even after payment of bill

Address: 515591

Disconnection of service even after payment of bill. Service no.[protected].

Sir i agree that i have pending bill for last month but i have paid total bill amount of rs.445/- (Four hundred forty five only) in the early morning hours. But the line men mr. Hussain of our street nizamvali colony, disconnected my service connection in the evening 6pm.

If we asked him, irregular response from him. I am enclosing...
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Hemanth Kumar Naidu
from Mumbai, Maharashtra
Nov 26, 2016
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Electricity bill arrears in thousands for a small village single room

Address: 516130

In sundupali mandalam guntarachapalli village my aunt is living they are having a single room with 2 lights and a fan . in the wore village they are the one who regularly pay the electricity bills and we are having the copy also. But suddenly they got bill of 46000 and 36000 for 2, 2 months regularly in Mar and may. They went and asked the AE of Sundupalli substation he replied it was the arrears of before year 2000 and pay atleast half and...
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Address: 781034

Sir,
I, M/s Anjuman Ara Begum, B.E.(Elect.), LLB, being a consumer of APDCL having Consumer No. [protected] had lodged a complain to your end on 12th May, 2016 which was duly welcomed by you on the same date and time, bu unfortunately no action has initiated by the concern office and generation of normal bill against my Consumer No. [protected] is continuing up till now even though I am not consuming any energy since 6th March, 2016....
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A
Advith N
from Mumbai, Maharashtra
May 19, 2014
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Apcpdlc S No 0612 00045

Address: Hyderabad, Andhra Pradesh

HI Apcpdlc team My self CH Malathi S NO[protected] from the so many moths I amgetting extra charges like FSA11/11 0.9487 & FSA10/11 0.9487 withthis is remark charging so much for every month Kindly help us to resolve this issue. Regards Ch malathi....
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lnskrish
Jul 11, 2024
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Address: Tenali

Transaction of Rs. 1, 000.00 from ICICI Bank was successfully credited to the beneficiary name account on July 05, 2024 with RRN[protected].
PFB beneficiary details.
APCPDCL has cancelled the transaction hence you request you to process the refund at the earliest.

PFB Screenshot of failed transaction.

Name : Central Power Distribution Company of Andhra Pradesh

Account No : XXXX0IPAY

IFSC : ICIC0DC0099

VPA : centralpow.[protected]@icici
APCPDCL customer support has been notified about the posted complaint.
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    S
    Subramanyamreddy
    Feb 7, 2024
    Feb 24, 2024
    This thread was updated on Feb 24, 2024
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    Address: APSPDCL

    The fake theft complaint has been filed regarding my power service number[protected]. According to the APSPDCL department, the stolen power is a 1500-watt AC, but I have been using a 1000-watt AC. However, I only purchased a 1000-watt AC just 3 months ago.

    Additionally, I have been charged a penalty of 27524 rupees and 6800, and the total is 34500++ in my current bill. The total amount has been added to the bill without any prior notice from the department. I would like to know the reason behind such a high penalty as we have not used any illegal connections.

    Note: How can they add amounts to the bill without any prior notice? We are using only a 1000-watt AC, not a 1500-watt connection.

    Every month we have a power bill amount of 250 to 400 rupees charges that come up depending on usage, but now the department is asking for 34500+ to pay.

    I am a farmer, how can I pay this amount even if my yearly income is not equal to this Power bill.

    Please kindly help me in canceling the fine amount from the SOUTHERN POWER DISTRIBUTION company.

    Note: We are not using any theft connections. The department people did not observe the inverter supply, therefore they wrongly added the fine.
    APCPDCL customer support has been notified about the posted complaint.
    Feb 15, 2024
    Updated by Subramanyamreddy
    Hi Team,

    Kindly please check and confirm this

    APSPDCL department people is forcing and harrassing to pay the amount or else blaming me to disconnect the service connection, I am not aware which I am not using for thar also asking to pay amount
    Feb 17, 2024
    Updated by Subramanyamreddy
    Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manufacture) everything I have submitted.

    They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
    He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

    Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
    Note: Actual Using 1500watts power consumption A/C
    Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

    Upon a discussion with AEE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

    The department AEE said that we can disconnect our home power connection
    I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

    I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
    Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

    Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
    The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
    Note: we purchased A/C is just 3 months before the case filed.

    I have applied new power meter and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
    I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

    Chavatagunta AEE Mobile number: +91 [protected]
    My Mobile number: [protected]
    Feb 17, 2024
    Updated by Subramanyamreddy
    Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

    They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
    He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

    Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
    Note: Actual Using 980 watts power consumption A/C
    Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

    Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

    The department AE said that we can disconnect our home power connection
    I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

    I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
    Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

    Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
    The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
    Note: we purchased A/C is just 3 months before the case filed.

    I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
    I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

    Chavatagunta AE Mobile number: +91 [protected]
    My Mobile number: [protected]
    Feb 17, 2024
    Updated by Subramanyamreddy
    Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

    They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
    He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

    Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
    Note: Actual Using 980 watts power consumption A/C
    Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

    Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

    The department AE said that we can disconnect our home power connection
    I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

    I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
    Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

    Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
    The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
    Note: we purchased A/C is just 3 months before the case filed.

    I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
    I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

    Chavatagunta AE Mobile number: +91 [protected]
    My Mobile number: [protected]
    Feb 24, 2024
    Updated by Subramanyamreddy
    Hi Team

    Any updates on this
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      K
      Aug 16, 2023
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      Hi sir i dont have any service on my name someone is misleading and using my number [protected] . Please respond ASAP. Am sending message which i got this month, please check below

      APCPDCL-Dear Sir/Madam, Payment of Rs.401 has been received against service no.[protected] vide transaction number HGAAP07FB[protected]. Payment subject to realization.
      APCPDCL customer support has been notified about the posted complaint.
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        M
        Md Vazeer Ahmed
        Jul 5, 2023
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        Address: Rajupet

        I md vazeer ahmed bearing a service connection in Apcpdcl, my grivences is over reading meter in last may month hot summer 462 units 3300 rupees charged but now June month 647 units 5108 rupees bill generated why difference in bill and reading verify to consensation in bill amount as early as possible my contact number is [protected]
        APCPDCL customer support has been notified about the posted complaint.
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          S
          Jun 6, 2023
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          15-135 door no addanki indhira nag are 523201 ac 24/7 running but power bill below 900 rs only please punish him sc[protected]
          APCPDCL customer support has been notified about the posted complaint.
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            S
            May 30, 2023
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            Resolved

            Sc[protected] door no 15-135 addanki bapatla district andrapradesh 523201 bhavani center ( meter change always ) please punish him maximum power 5000 above but he pay only 500 only
            May 30, 2023
            Complaint marked as Resolved 
            9440812226
            APCPDCL customer support has been notified about the posted complaint.
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              V
              Vemulapalli sai deep
              from Powai, Maharashtra
              Mar 6, 2023
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              Address: 5-117 north street kolluru

              I have paid all the bills there is no pending bills. But in new billings the arreas are there
              APCPDCL customer support has been notified about the posted complaint.
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                Address: Mirchi Yard vinukonda palnadu district Andhrapradesh 522647

                [protected] We are regular bill paid, meter barcode change we changed meter.
                Bill not received 2 & 3 month, But APCPDCL application bill rised monthly.
                Billings person monthly came reading note down monthly.
                APCPDCL application raised bill monthly we paid. After 3 month we changed meter, bill received amount showing 9645/- we called to customer care 1000 units stucked on meter. This is how possible. AE and Line man not responded
                APCPDCL customer support has been notified about the posted complaint.
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                  K
                  kcp84
                  Oct 3, 2022
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                  Address: Bapatla

                  July 2022- previous reading=24798; present reading=24798; units=128; bill=503 rupees; Fault is PREVIOUS reading = PRESENT reading

                  August 2022- previous reading=24798; present reading=24798; units=128; bill= 584 rupees; Fault is PREVIOUS reading = PRESENT reading

                  September 2022- previous reading=24798; present reading= 24798; units=128; bill= 559 rupees; Fault is PREVIOUS reading = PRESENT reading

                  So upto here, total units consumed are 128*3=384 units. But billing was done faulty.

                  October 2022- previous reading=24798; present reading=25388; units=509; bill= 1045
                  So in October, previous reading must be 24798+384= 25182; As per present reading, Total units consumed must be[protected]= 206; Bill was generated for 509, but Bill must be generated for 206 units.

                  OR else

                  Refund my money till now what ever I paid. (503+584+559= 1, 646 rupees). As I am paying from old reading 24798 to present reading 25388.
                  APCPDCL customer support has been notified about the posted complaint.
                  Oct 03, 2022
                  Updated by kcp84
                  Service number[protected] i.e., 1160A
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                    M
                    Mansurali syed
                    Aug 22, 2022
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                    Address: Siripuram village, Medikondur mandal, guntur district, Pin -522401

                    Respected Sir

                    Every month electricity bill of Our service no[protected] comes below Rs.200/-.
                    But bill date 08/08/2022 Rs. 1477/- wrongly billing done 8times high as regular bill. we are very poor people and unable to pay that much amount. Only my mother was using only two bulbs and one fan. We are
                    Asking with our village electricity officer, present pay the bill. We will replace the meter, if repeat the issue.

                    Requested that kindly resolve the issue with in one week.
                    If issue not resolved We will file wrong billing issue in online consumer court.

                    Regards
                    [protected]
                    APCPDCL customer support has been notified about the posted complaint.
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                      S
                      from Kurnool, Andhra Pradesh
                      Jul 30, 2022
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                      Address: Thirumalagiri Township

                      I have applied for new agricultural connection on 10 Jan 2022 via Mee Seva and submitted the application to Veldurthy AE/DE with necessary documents but until now there's no update and nobody is responding.
                      I am a housewife and want to live independent life via agriculture, so please help me.

                      Details below.
                      SPDCL- New Connection
                      Transaction ID: TANC[protected]
                      Application No: NC[protected]
                      CSC Application No: 82226N[protected]JAN10
                      APCPDCL customer support has been notified about the posted complaint.
                      Does anyone got time to look into the issue?
                      Is there any use raising a complaint here or shall we proceed legally?
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                        Rajesh 92
                        Jul 12, 2022
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                        Hi there, My existing energy meter is burnt and it has been replaced with new meter after I paid burnt charges on June 8, 2022. My issue is, the units consumed from June 2 to June 7 are 30 units (Old meter). The new meter units consumed are 129 (from June 8 to July 2). so I'm expecting the total units consumed on 2 July is 159 (30+129), however, the bill generated with 228 units on 2nd July 2022. I have checked with energy assistant but he was not able to address and he said it is system generated units. Please check. Thank you.
                        APCPDCL customer support has been notified about the posted complaint.
                        Jul 13, 2022
                        Updated by Rajesh 92
                        My issue is not resolved
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                          Satish123*
                          from Guntur, Andhra Pradesh
                          Jul 9, 2022
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                          Address: Guntur, sattenapalle, komerapudi

                          Service number[protected]
                          Sir, category changed to LT-5 from LT-1 due to run the dairy form
                          currently no activity was going on from November -2021;please change from LT-5 TO LT-1.

                          From 9 months we visited apcpdcl office more than 20 times.
                          Every one was working irresponsible including AE. every one saying one over other no one doing work.

                          After somany days released letter in April to AAO which attached below, but he is not doing.

                          We have lot of works.so much time is wasting.this is very burden to us.
                          APCPDCL customer support has been notified about the posted complaint.
                          Jul 09, 2022
                          Updated by Satish123*
                          Kindly go through and resolve our problem
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