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APCPDCL Complaints & Reviews

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Updated: Feb 7, 2024
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APCPDCL reviews & complaints(182)

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S
Subramanyamreddy
Feb 7, 2024
Feb 24, 2024
This thread was updated on Feb 24, 2024
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Address: APSPDCL

The fake theft complaint has been filed regarding my power service number[protected]. According to the APSPDCL department, the stolen power is a 1500-watt AC, but I have been using a 1000-watt AC. However, I only purchased a 1000-watt AC just 3 months ago.

Additionally, I have been charged a penalty of 27524 rupees and 6800, and the total is 34500++ in my current bill. The total amount has been added to the bill without any prior notice from the department. I would like to know the reason behind such a high penalty as we have not used any illegal connections.

Note: How can they add amounts to the bill without any prior notice? We are using only a 1000-watt AC, not a 1500-watt connection.

Every month we have a power bill amount of 250 to 400 rupees charges that come up depending on usage, but now the department is asking for 34500+ to pay.

I am a farmer, how can I pay this amount even if my yearly income is not equal to this Power bill.

Please kindly help me in canceling the fine amount from the SOUTHERN POWER DISTRIBUTION company.

Note: We are not using any theft connections. The department people did not observe the inverter supply, therefore they wrongly added the fine.
+3 photos
APCPDCL customer support has been notified about the posted complaint.
Feb 15, 2024
Updated by Subramanyamreddy
Hi Team,

Kindly please check and confirm this

APSPDCL department people is forcing and harrassing to pay the amount or else blaming me to disconnect the service connection, I am not aware which I am not using for thar also asking to pay amount
Feb 17, 2024
Updated by Subramanyamreddy
Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manufacture) everything I have submitted.

They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
Note: Actual Using 1500watts power consumption A/C
Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

Upon a discussion with AEE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

The department AEE said that we can disconnect our home power connection
I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
Note: we purchased A/C is just 3 months before the case filed.

I have applied new power meter and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

Chavatagunta AEE Mobile number: +91 [protected]
My Mobile number: [protected]
Feb 17, 2024
Updated by Subramanyamreddy
Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
Note: Actual Using 980 watts power consumption A/C
Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

The department AE said that we can disconnect our home power connection
I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
Note: we purchased A/C is just 3 months before the case filed.

I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

Chavatagunta AE Mobile number: +91 [protected]
My Mobile number: [protected]
Feb 17, 2024
Updated by Subramanyamreddy
Today I got a call from Vedurukuppam Kuppam AE who asked me to share all the documents about A/C to check the power consumption history. I have provided all the power consumption information documents such A/C purchase document, input power consumption document, and if I entire year how much power consumption the AC is provided by the A/C company (Manyfacture) everything I have submitted.

They clearly understand that the mistake is from their side, but you cannot able to help us because the amount has been entered into the system. It is not possible to revise the amount he said like that
He forcefully and unfairly informed me using unparliamentary words should pay the amount even if their side was mistake, but that is not possible to rectify.

Here, the strange thing is why it is not possible to revise. The mistake is from their side because by mistakenly, entered the wrong consumption information.
Note: Actual Using 980 watts power consumption A/C
Note: Wrongly mistakenly APSPDCL Department cased filled 1500 Watts

Upon a discussion with AE Chavatagunta, he said you can go Consumer court and do whatever you can but ultimately you can't do anything such as un-politically inform us

The department AE said that we can disconnect our home power connection
I have requested. Please don't do that. However, he is not accepting my words simultaneously. I have applied for another meter also but he's not caring for us.

I have provided all the proofs, but he said that it is not possible to revise the amount from the department. Once he entered into the system he said this
Dear Consumer team, kindly please help on this case so I can produce all my pieces of evidence in front of the court. Kindly please provide me the chance to submit my proofs.

Whatever the A/C I have been using that entire year if continuously not- stop if I use the power 758 units consumed according to the company claim
The department is fined units is 2184 units, it is unfairly case filed. My request is not accepting
Note: we purchased A/C is just 3 months before the case filed.

I have applied new power connection and Paid 4000 rupees but even that has also not been given to us denied it to give and the new meter AEE Chavatagunta said Once you pay the full, pending unfair amount, then only they can provide the new meeter unfairly they are talking to us like a rowdy's
I don't understand why they mistakenly case filled in incorrect consumption and said that not possible to revise it ?. This is strange for the entire APSPDCL department.

Chavatagunta AE Mobile number: +91 [protected]
My Mobile number: [protected]
Feb 24, 2024
Updated by Subramanyamreddy
Hi Team

Any updates on this
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    K
    Aug 16, 2023
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    Hi sir i dont have any service on my name someone is misleading and using my number [protected] . Please respond ASAP. Am sending message which i got this month, please check below

    APCPDCL-Dear Sir/Madam, Payment of Rs.401 has been received against service no.[protected] vide transaction number HGAAP07FB[protected]. Payment subject to realization.
    APCPDCL customer support has been notified about the posted complaint.
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      Md Vazeer Ahmed
      Jul 5, 2023
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      Address: Rajupet

      I md vazeer ahmed bearing a service connection in Apcpdcl, my grivences is over reading meter in last may month hot summer 462 units 3300 rupees charged but now June month 647 units 5108 rupees bill generated why difference in bill and reading verify to consensation in bill amount as early as possible my contact number is [protected]
      APCPDCL customer support has been notified about the posted complaint.
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        S
        Jun 6, 2023
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        15-135 door no addanki indhira nag are 523201 ac 24/7 running but power bill below 900 rs only please punish him sc[protected]
        APCPDCL customer support has been notified about the posted complaint.
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          S
          May 30, 2023
          Resolved
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          Resolved

          Theft electricity

          Sc[protected] door no 15-135 addanki bapatla district andrapradesh 523201 bhavani center ( meter change always ) please punish him maximum power 5000 above but he pay only 500 only...
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          Vemulapalli sai deep
          from Powai, Maharashtra
          Mar 6, 2023
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          Address: 5-117 north street kolluru

          I have paid all the bills there is no pending bills. But in new billings the arreas are there
          APCPDCL customer support has been notified about the posted complaint.
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            Address: Mirchi Yard vinukonda palnadu district Andhrapradesh 522647

            [protected] We are regular bill paid, meter barcode change we changed meter.
            Bill not received 2 & 3 month, But APCPDCL application bill rised monthly.
            Billings person monthly came reading note down monthly.
            APCPDCL application raised bill monthly we paid. After 3 month we changed meter, bill received amount showing 9645/- we called to customer care 1000 units stucked on meter. This is how possible. AE and Line man not responded
            +5 photos
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              kcp84
              Oct 3, 2022
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              Address: Bapatla

              July 2022- previous reading=24798; present reading=24798; units=128; bill=503 rupees; Fault is PREVIOUS reading = PRESENT reading

              August 2022- previous reading=24798; present reading=24798; units=128; bill= 584 rupees; Fault is PREVIOUS reading = PRESENT reading

              September 2022- previous reading=24798; present reading= 24798; units=128; bill= 559 rupees; Fault is PREVIOUS reading = PRESENT reading

              So upto here, total units consumed are 128*3=384 units. But billing was done faulty.

              October 2022- previous reading=24798; present reading=25388; units=509; bill= 1045
              So in October, previous reading must be 24798+384= 25182; As per present reading, Total units consumed must be[protected]= 206; Bill was generated for 509, but Bill must be generated for 206 units.

              OR else

              Refund my money till now what ever I paid. (503+584+559= 1, 646 rupees). As I am paying from old reading 24798 to present reading 25388.
              APCPDCL customer support has been notified about the posted complaint.
              Oct 03, 2022
              Updated by kcp84
              Service number[protected] i.e., 1160A
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                Mansurali syed
                Aug 22, 2022
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                Address: Siripuram village, Medikondur mandal, guntur district, Pin -522401

                Respected Sir

                Every month electricity bill of Our service no[protected] comes below Rs.200/-.
                But bill date 08/08/2022 Rs. 1477/- wrongly billing done 8times high as regular bill. we are very poor people and unable to pay that much amount. Only my mother was using only two bulbs and one fan. We are
                Asking with our village electricity officer, present pay the bill. We will replace the meter, if repeat the issue.

                Requested that kindly resolve the issue with in one week.
                If issue not resolved We will file wrong billing issue in online consumer court.

                Regards
                [protected]
                APCPDCL customer support has been notified about the posted complaint.
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                  S
                  from Kurnool, Andhra Pradesh
                  Jul 30, 2022
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                  Address: Thirumalagiri Township

                  I have applied for new agricultural connection on 10 Jan 2022 via Mee Seva and submitted the application to Veldurthy AE/DE with necessary documents but until now there's no update and nobody is responding.
                  I am a housewife and want to live independent life via agriculture, so please help me.

                  Details below.
                  SPDCL- New Connection
                  Transaction ID: TANC[protected]
                  Application No: NC[protected]
                  CSC Application No: 82226N[protected]JAN10
                  APCPDCL customer support has been notified about the posted complaint.
                  Does anyone got time to look into the issue?
                  Is there any use raising a complaint here or shall we proceed legally?
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                    Rajesh 92
                    Jul 12, 2022
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                    Hi there, My existing energy meter is burnt and it has been replaced with new meter after I paid burnt charges on June 8, 2022. My issue is, the units consumed from June 2 to June 7 are 30 units (Old meter). The new meter units consumed are 129 (from June 8 to July 2). so I'm expecting the total units consumed on 2 July is 159 (30+129), however, the bill generated with 228 units on 2nd July 2022. I have checked with energy assistant but he was not able to address and he said it is system generated units. Please check. Thank you.
                    APCPDCL customer support has been notified about the posted complaint.
                    Jul 13, 2022
                    Updated by Rajesh 92
                    My issue is not resolved
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                      Satish123*
                      from Guntur, Andhra Pradesh
                      Jul 9, 2022
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                      Address: Guntur, sattenapalle, komerapudi

                      Service number[protected]
                      Sir, category changed to LT-5 from LT-1 due to run the dairy form
                      currently no activity was going on from November -2021;please change from LT-5 TO LT-1.

                      From 9 months we visited apcpdcl office more than 20 times.
                      Every one was working irresponsible including AE. every one saying one over other no one doing work.

                      After somany days released letter in April to AAO which attached below, but he is not doing.

                      We have lot of works.so much time is wasting.this is very burden to us.
                      +1 photos
                      APCPDCL customer support has been notified about the posted complaint.
                      Jul 09, 2022
                      Updated by Satish123*
                      Kindly go through and resolve our problem
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                        Dodda Rajasekhar Reddy
                        Jul 2, 2022
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                        Address: 1-161, thummalcheruvu, piduguralla , guntur AP 522437

                        HI this is Rajasekharreddy Dodda I'm from thummalcheruvuu, actually, I applied for an 11 kV industrial line for a bricks factory (amma hollow bricks) last year in October 2021 and the estimate is sectioned on Feb month 2022 then after I had paid the estimated amount online. He (ADE) operation was says to me the estimate will be revised because material prices increased in march month, I agreed and also I had to pay the balance resived amount on April month, he said the process is completed, he said to me, I will draw the material in store, ok please continue fast sir I said, Poles are draw that and erected . my line is not complete line forming yet. In the last three months he doesn't respond properly, the phone is not receiving and the last one I felt go to the ADE office meet once, 5 times I had goes the office, he was not there and he wasn't answering my phone yet. ADE number [protected]
                        APCPDCL customer support has been notified about the posted complaint.
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                          Chinnu NS
                          Jun 1, 2022
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                          Address: Enikepadu, Subhash Chandra Bose colony, railway colony,railu katta.

                          We are facing low voltage fluctuations in my Area.Our electric appliances such as Air conditioners, Refrigerators etc are not functioning properly and some time they are getting damaged aslo

                          Please resolve this problem.
                          APCPDCL customer support has been notified about the posted complaint.
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                            vbkrishna
                            from Hyderabad, Telangana
                            May 31, 2022
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                            Address: Vijayawada

                            Sir
                            My name is Vadlamudi Balakrishna residing at 54-20/7-4, 2nd lane, Kanakadurga Gezitted Officers Colony, Gurunanak Road, Vijayawada-520008.
                            one year back apcpdcl department persons laid a foundation in our road in front of my south side open plot and install some electrical equipment on the foundation. recently apcpdcl person/contractor overnight laid a foundation in front of my house with a very poor quality foundation and install the electrical equipment which was installed previously on the old foundation. I think there is some management in between the apcpdcl department person and the old foundation plot owner.
                            presently the foundation laid in front of my house was connecting underground drainage connection which was not permitted any repair in future.
                            Hence I request you to kindly take necessary action regarding the quality of the foundation and the action of the department at an early date.
                            +5 photos
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                              Rattaiah
                              May 14, 2022
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                              Electricity bill payment paid payment successful but Electricity Board did not got se rvice sc no[protected] . Amount Rs208 . Paid. Please submit cash to bill
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                                M.N.S. Vamsi
                                May 7, 2022
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                                Paid same current bill twice on same day. Requesting for return of payment.
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                                  Yedukondalu P
                                  from Hyderabad, Telangana
                                  Apr 9, 2022
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                                  Address: DOSAKAYALAPADU VI, THALLUR MD PRAKASAM DT

                                  Hi Team,
                                  I am native of rural village and i am paying the electricity bill every month regularly. Suddenly in JAN 2022, it was observed that I have received Rs. 6286/- electricity bill. I have requested the helper to check the issue of the current meter and later he replaced the new meter and now I have received Rs.92/- as electricity bill for April2022. But the helper updated me to pay Rs.3000/- atleast(previous bill). I have been updated by the helper like the extra paid amount (technical issue) will be reverted later. I have paid 1500/- (on March 2022) and 1000/-(April 2022) as per their update. Also please clarify to me how they have updated me to pay Rs.3000/- instead of correcting the bill issue. Also please clarify how the amount will be reverted to me Please check and resolve the issue.

                                  service no:[protected]
                                  Name : P KOTESWARA RAO

                                  Thank you for your help.
                                  APCPDCL customer support has been notified about the posted complaint.
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                                    Subbu Vutla
                                    Apr 7, 2022
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                                    Received notice for additional load

                                    I received a notice for additional load 3KV
                                    But my electricity consumption below 2KV
                                    I asked AE but refused, he insisted to pay
                                    But the amount 7000
                                    Please provide answer...
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                                    Mohan Kolnati
                                    Feb 12, 2022
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                                    Sir/madam I am receiving messages regarding the bill no:[protected] which does not belong to me. Please look into the problem and resolve as quickly as possible thank you.
                                    APCPDCL customer support has been notified about the posted complaint.
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