APCPDCL Customer Care
APCPDCL
Customer satisfaction rating: 2%
Submit a Complaint
118
COMPLAINTS

APCPDCL Customer Care

APCPDCL

Address
6-1-50, Corporate Office, Mint Compound
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500063

Customer Care Phone Numbers and Contacts

Phone:

Customer satisfaction rating
2%
Complaints
118
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

APCPDCL Complaints & Reviews

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Apcpdcl — Regarding power city in my village during night times everyday

 Alapati Balakrishna on Jun 28, 2017
Sir,
I am resident of prathuru village tadepalli (Md) guntur (District). We village citizen's of prathuru were suffering from sever power cut-off during night times every day which is causing sleep less night's to small children and adults that effecting their health and causing them affected by the mosquito bites that causing fevers like dangi and malaria.
So please take action against the substation staff of kunchanpalli, tadepalli (Mandalam), guntur (District).
Thanking you,
Yours faithfully,
Abk...
Complaint comments  Read comments Complaint category Government Organizations

Apcpdcl — Not responding properly for the complaint

 Jangam Jashwanth on Jun 25, 2017
I am jashwanth i called to apcpdcl customer care number they taken all the details regarding complaint such as meter number, address. They told that they do it in 1 hour. After an hour i called them they are not responding properly, they spoke without respect and he told that "we didn't do the complaint before you also wait till evening we will come" in a rudey voice. Please go through the complàit. We dont have power from yesterday evening.
Our address is 4 th street, n. C. C, dycuss road center, nellore....
Complaint comments  Read comments Complaint category Government Organizations

Apcpdcl — Extra bill charges and irresponsible staff

 Psreenivasulu1987 on Jun 4, 2017
Sir sir USC no_2633126000111 my village dammanapalli, porumamilla. Sir my father pay electricity bill eayviry month and my meter is also normal not a digital but mar_Apr/2017 my house current bill come to Rs:56407.00, iam also compalient at porumamilla AE but he is not a taken Andy action so please take suitable action. I am also attach my bill copy thank you sir...
Complaint comments  Read comments Complaint category Home & Garden

Apcpdcl — Always fuse off

 Mashaallah on Jun 3, 2017
All my area rein bazar moulana azad nagar yakuthpura fuse off always there will no time ur office staff is irresponsible to do work properly always lights get off in day time in midnight the cm kcr sir says he will give power supply continuesly then y the power will off is there is no sufficient power to mine area what the staff is doing in duty hour they have to do correctr a e is the main irresponsible officer in ramzan time is to much problem is getting face so I kindly request you to take necessary action immediately sir...
Complaint comments  Read comments [1]Complaint category Home & Garden

Apcpdcl — Transform problems.

 Durga prasad.M on Jun 1, 2017
I'm durga prasad resident at 37-13-54 burma colony, near vaibhav venkateswara swami temple, visakhapatnam-530007. We are facing frequent power failures in our area at different times especially in the midnight, nowadays daily midnight 11 or 11:30 powercut. So we can't sleep well. Last one week back we r facing high voltage problem on night. That night so many electricals gadgets damaged. Like tv, fans, etc. Not my gadgets. All r my street lost my tv nd fans. And also it is taking 2 to 3 hrs. To resolve the issue whenever the power failures happened, because of this we didn't have proper sleep in...
Complaint comments  Read comments Complaint category Electronics & Appliances

Apcpdcl — Power supply interruption

 Shankar Kanaparthy on May 29, 2017
I K Anjaneyulu resident at 10-70, Old SBI Road, Narayana Puram, Near R&B baunglaow, Dachepalli, Guntur district, A.P-522424. We are facing frequent power failures in our area at different times especially in the middle of the night, yesterday i.e. on Sunday 28th May 2017 power failures happened for more than 2 times, whenever power cuts happened your people came & resolving the issues temporarily, And also it is taking 2 to 3 hrs. to resolve the issue whenever the power failures happened, because of this we didn't have proper sleep in the nights and can't able to concentrate on my regular works....
Complaint comments  Read comments Complaint category Employees

Apcpdcl — Disconnection of service even after payment of bill

 smdrafi on May 13, 2017
Disconnection of service even after payment of bill. Service no.7411102027206.

Sir i agree that i have pending bill for last month but i have paid total bill amount of rs.445/- (Four hundred forty five only) in the early morning hours. But the line men mr. Hussain of our street nizamvali colony, disconnected my service connection in the evening 6pm.

If we asked him, irregular response from him. I am enclosing payment slip along with demand bill slip.

Hence i requesting you to justice me...
Complaint comments  Read comments Complaint category Products & Services

Apcpdcl — How many times will take reconnection fee from one person through online

 Rahiman Sk on May 11, 2017
Dear sir,
Please check my attachment of bill. I trying to pay bill online, but when i check bill amount is high. On demand noice hard paper showing one amount. Online showing another amount, please give me clarification about reconnection fee of 50. I pay 5 times same reconncetion fee. Tele me what is meaning of the reconncetion fee. How many time will pay reconncetion fee, i am going to complaint on this issue to minister. I am working in press filed....
Complaint comments  Read comments Complaint category Unauthorized charges

Apcpdcl — Cancellation / Change in Service name

 srinivasulu_ib on Feb 17, 2017
Dear sir I am Swarnalatha a Consumer under Tirupati circle since 1989. My Service connection No. 000372 (USC No. 5424106000372). When i was out of Station my service connection was cancelled without any intimation to me and without any request letter from me and removed the present connection meter and new one was fixed under new unknown name. I am the owner of the premises /property and hence request you to look into this immediately and do the needful. Thank you and look forward to early action. Yours faithfully.
K. Swarnalatha....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Apcpdcl — Electricity bill arrears in thousands for a small village single room

 Hemanth Kumar Naidu on Nov 26, 2016
In sundupali mandalam guntarachapalli village my aunt is living they are having a single room with 2 lights and a fan . in the wore village they are the one who regularly pay the electricity bills and we are having the copy also. But suddenly they got bill of 46000 and 36000 for 2, 2 months regularly in Mar and may. They went and asked the AE of Sundupalli substation he replied it was the arrears of before year 2000 and pay atleast half and go. But when asked y only this one house got that much bill and not any other in the whole village he is saying that before year 2000 the biller at that time...
Complaint comments  Read comments [1]Complaint category Government Organizations

Apcpdcl — Generating normal Bill instead of bill after disconnection even after application for disconnection of power

 Ajit Sarkar on Sep 4, 2016
Sir,
I, M/s Anjuman Ara Begum, B.E.(Elect.), LLB, being a consumer of APDCL having Consumer No. 51000324046 had lodged a complain to your end on 12th May, 2016 which was duly welcomed by you on the same date and time, bu unfortunately no action has initiated by the concern office and generation of normal bill against my Consumer No. 5100024046 is continuing up till now even though I am not consuming any energy since 6th March, 2016. I, therefore, lodging my complain once again for your kind interference and early solution of my the problem I am facing.
That Sir, my complain was that,...
Complaint comments  Read comments Complaint category Unauthorized charges

Apcpdcl — Transformer is attached to house [Resolved]

 surekha baliboina on Aug 31, 2016
Since many years a transformer is near to our house. We had no problem with it in past because our house is too far from it. But as years passed and we constructed a new house, now our house very near almost less than a feet distance. Ot is located exactly at the entrance of our house, whenever we come in and out we feel fear. During rainy days it gets small fires too. Now we want to re-construct a new house, we want the transformer to be shifted on the other side of road which is empty....
Complaint comments  Read comments Complaint category Other

Apcpdcl — Linemen irresponsinbility at pragathinagar

 pragathinagar_welwisher on Nov 13, 2015
Sir, i request you to impost desceplinary action against linemen of pragathinagar MR. Prasad for his irresponsibility. He is known for bribing and you cannot get the work done without bribing here. request you to take an action to discourage bribing....
Complaint comments  Read comments Complaint category Government Organizations

Apcpdcl — Frequent Power Failures

 anil101174 on Jun 15, 2015
I K Anil Kumar resident at 1st Line, Chalasani Nagar, Kanuru, Vijayawada. We are facing frequent power failures in our area at different times especially in the middle of the night, yesterday i.e. on Sunday 15th July 2015 power failures happened for more than 5 times, whenever power cuts happened your people came & resolving the issues temporarily, And also it is taking 2 to 3 hrs. to resolve the issue whenever the power failures happened, because of this we didn't have proper sleep in the nights and can't able to concentrate on my regular works. Please have a close look on the issue & resolve...
Complaint comments  Read comments Complaint category House, Apartment Rental

Apcpdcl — Electri Pole

 Barlapati Suresh on Mar 10, 2015
​hi Sir, ​This is to inform you that i Mr. B Suresh staying in residence of 5-6-39, Khindi basti yapral J J Nagar pin code 500087, ​​Meter no :586, i have been complain regarding the issue with main power wires which has been touching to my house and they are very close to my terrace in which we are unable to go to terrace and do any work at my home recently when their was huge wing blow all my home was getting earthing. when i have been informed to the office he has been telling that it will be taken care but till now we dint get any solution. Request you to take the action and make a solution...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Apcpdcl — Low voltage at Gayathri Hills, Nadergul village, Bandagpet, opp to CKR KTR function hall Hyd

 govind9999 on Mar 4, 2015
Low voltage at my residence in Gayathri hills, All AE's and Line men not bothered to repair or rectify the same. I had requested to alter my line so as to meet the basic need for water from borewell. For last one week put me into hardship. No one is bothered to attend the complaint of common man....
Complaint comments  Read comments Complaint category Electronics & Appliances

Apcpdcl — excess bill from April 2014 to Aug 2014

 Lee Kadapa on Jan 24, 2015
We M/S. Nakshatra agencies having a service number:2114301008345 in the name of s.mohiddin bee. We are facing a lot of problems in billing since 1st April 2014. We made a oral complaint repeatedly since May 2014 and also a written complaint on 6th July 2014 regarding excess billing. The APSPDCL people came to our showroom and inspected the showroom and meter. They told us that they will send the meter to complaint department for checking. Generally we are receiving an average bill amount of Rs.7000 to Rs.9000 since june 2011 but from 1st April 2014 we received the excess bill Rs.14210/- May...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Apcpdcl — Meter Reading is not taken for long time,

 Karne Narasimha Reddy on Jan 9, 2015
We are living in Mahalakshmi Enclave Sangeeth Nagar, Kukatpally, Hyderabad. Our Meter Number# 22018 14820 for the flat, iam calling the person who supposed to take the meter readings on 5th of every month, but he is not responded since today. If he is delaying the reading, then number of units gets increased and we need to pay extra amount in this Month. We have 31 connection in the same apartment and the same issue for us and for the other apartments also. Kindly take it as seriously take action against the person who supposed to take reading on time. Thanks Reddy 9701444453...
Complaint comments  Read comments Complaint category Other

Apcpdcl — BILLING

 NARAYANA SARMA on Jan 8, 2015
Respected sir, Billing are taking without reading the units. Approximately taking the units when I was close the shop. Billing people coming - afternoon when the when the shop is closed-and he is taking the reading approximatelt. USC:100016298 Service nNo:A2034600 regards...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Apcpdcl — Error in the Bill for the Month Nov'2014

 Sk.Shareef Basha on Dec 2, 2014
I am residing at 60 Feet Road, Srinivasaraothota for rent. My Service No. is113200071623.The meter is running perfectly, But the person who came to collect the reeding without visiting the house he given 0 units for an amount of Rs. 169/-, but the meter is displaying 80 units consumption. Hence please rectify my complaint . My mobile No.7729991911...
Complaint comments  Read comments Complaint category House, Apartment Rental

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