[Resolved]  Mahindra Logan — Poor Service by MPL

I have purchased a Logan car (1.6 GLS model, 2007 make)
in January 2008 through MPL at Nelson Manickam Road, Chennai.
From the beginning the service was managed by their service
station at Virugambakkam.

Logan was my first car and so I didn't have much experience
about the level of service to be expected from MPL and initially
I thought it was good. But, on July 2009, my car met with a
radiator problem and it had to be towed to their service station.
I also complained about the "raising" problem i.e. car giving an
odd sound when reducing speed at 4th or 5th gear. The service
guys said that everything was fixed.

Unfortunately the problem remained the same way and I had
to re-admit the car for service on September (within 2 months)
again for the same problems. This time again they said that
everything was fixed.

Now, my car underwent the same sickening Radiator problem
last week and for one week it is lying at my house with no real
use to me at all. I complained it to MPL care and they
don't even have the courtesy to visit and check the problem and
they don't pick up calls too. I have already spent Rs. 6000/- on
this problem and I don't know how much I have to spend more.
The service at MPL is really the worst.

IS THIS THE LEVEL OF SERVICE THAT WE CAN EXPECT
FROM MAHINDRA???? I AM SURE MAHINDRA CAN OFFER
US BETTER SERVICE AND THIS SICKENING ATTITUDE BY MPL
HAVE REALLY MADE ME LOOK LIKE A FOOL FOR BUYING
LOGAN AS MY FIRST CAR.