[Resolved] Mahindra & Mahindra — Faulty Logan DLS 1.5 | |
It is a pathetic car. I have a 4month old car and I was stuck on the Delhi-Gurgaon highway because of a faulty pump that cools the Engine oil. As a result the engine oil and coolant got (as explained by the service engineer)The service engineer said there have been some other cars which have come with the same complaint. I had given my car about 2 months back for servicing to Sri Durga in Delhi and had a complain that the coil light did not go off. They fixed it. However, today I was told that the wires to the sensor were all cut as a result my electrical warranty stands void. I have taken pictures of it also. I did not know this how a Mahindra and Mahindra company worked. However, now I understand that if a company can make such a low quality car then surely it can make dealers/workshops who cheat the customers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
i can give my logan at your service station in surat gujrat india i have a small problem in my logan only oil lekage they toll me i can give you after three hour just little problem then i can call her after 5 hour they tall me something like tapec cover problem i can give you after 1 days i can't tell any thing then after 1 day i call her car ready they tall me i can give after washing i said no problem after they call me and tell me turbo injector problem i want to replace turbo injector how is possible before he say is complete after say turbo problem how can is possible problem like this is your repairing engenier falt now they tall me i can give yor car after 10 days what can i do with out my car is not my falt is your company falt that's why coming like this problem if you are not taken action on this latter i can complain live on media mehendra renaul company is froud all over in india i also a media reporter.
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complain about my logan
This is my first service, and already, it has been very very dissapointing. The bare minimum of washing the car and cleaning the inetriors were NOT EVEN TRIED, forget done.!! I am sure a company trying to scale up on J.D. Power has enough water in stock to wash the cars!!!.. but havn't put in any effort for customer satisfaction.
As expected, I got a call from the service desk post service, asking me if I was satisfied, ..any my answer is NO, then and now.
What's worse, someone posing as the "Relationship Manager" called back as promised to pick up the car the next morning(today), to hide his team's inefficiency and carelessness and as expected.. no body came or called to pick it up.. I am not surprised, as I am sure its the management's misleading tactics and cold attitude to customers. Sorry, but my claim to JDPower, is a total 0 for you this time.
As expected, I got a call from the service desk post service, asking me if I was satisfied, ..any my answer is NO, then and now.
What's worse, someone posing as the "Relationship Manager" called back as promised to pick up the car the next morning(today), to hide his team's inefficiency and carelessness and as expected.. no body came or called to pick it up.. I am not surprised, as I am sure its the management's misleading tactics and cold attitude to customers. Sorry, but my claim to JDPower, is a total 0 for you this time.
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