[Resolved] Mahindra & Mahindra — Poor Service, Poor Performance

rajivsharma

from Bhusawal, Maharashtra

Address:

Kutch, Gujarat

Dear Sir,

I have purchase XYLO in the m/o of Feb & till now I am not satisfied with the service from your side.
I have complained for the mileage but no response from your local dealer
I have an complaint that the Doors are not properly closed it sounds too much.
I have an compaint that when the doors are locked & when we open the doors all the doors except the front door is never unlocked from inside, one people has to open the door from outside.
I have an complaint that in Rainy Season the water is droping inside the vehicle & all the automatic switches are getting wet.
I have a complaint that the Coolent water is leaking.
I have a complaint that the Engine oil is also leaking & all the coolant & engine oil is spreaded in the bonout.
I have a complaint that when I had sent the vehixle for the above complaints they informed us that the condeser is leaked & to be replaced & it may take 10 days to repair .

Kindly infom me that by running 20000 Kms how can the condenser leaks & what is the guranty period.

kindly look into the matter at the earliest.

thanks & regards,

Rajiv Sharma.
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mahindra_admin

from Mumbai, Maharashtra

Dear Rajiv,

We are very sorry to hear about your experience. I've forwarded your concern to our customer care department. For a prompt response to any complaints, queries or feedback in the future you can always call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*

Email us at [protected]@mahindra.com or write to us at our mailing address:

Mahindra & Mahindra Ltd.,
Automotive Sector,
Road No. 13, Worli,
Mumbai : 400 018.

Thanks,
Mahindra Xylo Team

*Toll Free number is accessible from MTNL, Garuda and BSNL phone.

poulose george

from Mumbai, Maharashtra

i have a mahaindra xylo X4 car, it bought with in one year, now its shows lot of complaints.
1 A/C complaint, lose of the cooling
2 interior light not working
3 A/C swiches complaints
4 cluch complaint
5 gear complaint
6 door locking is not properly work
7 depreciation of front tyres
8 suspension bush complaints
9 clock is not working
10 sounds from Stephine
11 fan belt complaint
12 hand break is not good.
13 sounds from door.
two times car break down on the road(complaint of cluches and fan belt).its service also is poor.what can i do ?.i totally confused.