[Resolved]  Mahindra & Mahindra Make D. G. Set Fitted With Enginer Model 4335M H. P. — miss guided by local service provider

sir, we have purchased one mahindra & mahindra generator from m/s agarwal & associate engineers, kanpur on date 20 june 2008 for the Rs. 2, 72, 480.00 but we regret to make the complaint of local service provider m/s G-Link Enterprises, Kanpur that he is continuosly trying to make us fool by his miss guiding statements.
We have made complaints many times to this service provider but he use to send a service engineer only but no any action being taken till date. Despite of written statement by their service engineers ( we have all the copy of the same complaints sheets) he is not solving our problem. The details of product is written below:
Mahindra & Mahindra Make D.G.Set Fitted with Enginer Model 4335 H.P. At 1500 R.P.M. Four Cylinders Water Cooled Battery Start Diesel Engine Fitted with 25 K.V.A. 3 phase Attematpr Including All Accessories .
Sir, Kindly Do some needfull and if any further querry from your side in this connection, please contact us at our web site zeal_foods.[protected]@yahoo.co.in.
With regards,
for zeal foods & beverages,
manoj
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Aug 14, 2020
Complaint marked as Resolved 
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Same problem with me also.We purchased one 15KVA diesel genset for running a training centre of poor and our centre is closed due to non-cooperation of Mahindra service Providers.

All the foundations in this country are working for upliftment of poor including that of Mahindra's own foundation but it is unfortunate to see that Mahindra are not cooperating with our poor initiative.

I request to give suggestion how to sue them at different forums.

There is no coordination between Dealer and Manufacturer how this can happen?
That means the dealer may be selling duplicate product of Mahindra.

God only can save us from one of our reputed company which we as consumer rely.
What the bad service your service center provide of bhopal?!?
i have two DG of your company in vidisha but not get proper service yet.
Siddharth singhai
No--[protected]
Respected sir/m`am
I reside in village called sirsaganj, dist; firozabad. here we are facing electricity problem very badly. because of this problem our day to day routine gets suffered and not been able to focus and give time to our business.hence we thought to buy one silent portable generator for house hold use. we bought genset(5 Kva) from indian multinational co. called mahindra & mahindra. the good part of the issue was we have got generator within 2 days of the request from Shree Radhey distributors, lacknow because it nearby to our place. after that the scary part comes. we have got this genset on 13-09-11. and the problem starts after 20 days of purchased. the list of problems are as follow.

1) The brand new generator did not get startd.after so many calls and complaints, after 5 days got serviced and got to know the battery didn`t charging.
now, done with this problem after few days it got worse.
2) This time the generator was stops automatically after starting of 5 seconds. as usual so many calls it gets solved after 4 days.
3) Now i thought it is my time to get little benefit but this time it comes with new problem and the problem was the generator was not producing the power supply i have done with this problem solved and now new problem comes i.e supplying less voltage and hence cannot use anything.
4) machines takes routine services like our car, bike etc i thought the company might inform us when the service gets due but the situation is totally different no buddy is interested to inform us about 1st, 2nd due services. days goes, the month goes no buddy was interested to get the services done. then i called them so many times and then got it done.
its around 9 to 10 months to this generator but i never have any feeling of had it. i am totally unsatisfied and never gets free from this generator physically and mentally. some time i feel that i have got defected piece.
so please, its my humble request to get this generator replace with new because i have also spent nearly 2 lac rs and also liableto get value for money.
and other side take action against1) dealer . Mr. Vinay, Shree radhey distributor lacknow contact no.[protected]
2) After sale sevice provider Mr. Rajeev Upadhyay and its whole service team mr. manoj, mr bunty etc. Agra Contact no.[protected]

kindly expecting your valuable response.
thanking you
sudhir tomar
[protected]
Dear sir,

please note we have release the purchase order as on 05/11/2012 and a delivery lead time of one week.But still we cant received generator & prompt reply also, Before releasing the P.O we have discuss clearly regarding the delivery time as one week .so we are totally disappointed with this before releasing the P.O we have planning to Coimbatore at that time you have committed one week delivery, now we are loosing huge time & money, due to delay of generator.

Now we have a huge doubt, you have allotted our generator to some other party.

what is the correct reason for delaying the gen set, the dealer says the VAT problem .Due to this reason the gen set not released in production unit(madras).

So please take proper action against this complaint

waiting for your prompt reply.

Regards
viswanaathan
Dno;33, tsr layout, 2nd street,
kongu main road,
tirupur,
tamilnadu.
mobile:+91-[protected]
Respected Sir,

I From to Bikaner "SANJAY CITY FILLING COMPANY"(PETROL PUMP)NH-15, Ganganagar Road
Sir I have Purchased DG SET But DG Set are Cannot Prpoerly Work. Sir I nned to accept Compalne My Firm
Because Cannot accept my Prbolem here (Umesh Ji Sharma Your Company Delaer in Bikaner)
This is Problem not solve From 2 Months

So Please Accept Our Problem and Solve that.

Thankyou
From :: Sanjay City Filling Company Bikaner
Mail id :: [protected]@gmail.com
Phone No :: [protected]
Address :: Ganganagar Road NH-15 Bikaner (raj.)
Respected sir


I From visakhapatnam kurmannapalem vizag 46, o nagamuni

sir i have puchased mahendra degil set 20 k v canat proper serviceing in vizag service center,

I am complaint given 4 days back, yesteday poor service mech attend but not retfied problum

he told tomorrow well attend another person, I am call to morning sevice center, from 10am onwords to

7pm precevently ringing no budy attend comlaint, service center woner phone no [protected] i am

calling this number but no respond please take action serasely vizag service center

naagamuni
[protected]
sri sai nilayam

kurannapalem

vizag 46

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