[Resolved]  Mahindra & Mahindra Scorpio — engine problem

Address:

Sabarkantha, Gujarat

I have purchase new Scorpio from Mahindra & Mahindra Ltd in 28.07.2011
in this regard i would like to lodge complaint against manufacturer & dealer with respect to poor response for my vehicle servicing.

I am extremely sorry to say that my Scorpio was held at Bhurawala motors, Himmatnagar from past 15 days as I have given the same for servicing due to sudden vehicle breakdown. I did not get any positive response from the Bhurawala servicing team till date. Whenever I am visiting the servicing station, they say that the servicing will be completed in two days but even after 15 days also I am getting the same response from them and as per my knowledge they might have not diagnosed problem yet. As ours is a seasonal seed business, our filed activities severely impacted and incurring huge losses every day. At this point of time each day field activity is crucial for us otherwise seed quality will be ruined and cannot be compensated any further. to monitor our day to day field activities we are hiring [protected]@ Rs 1500/- per day.

In this juncture i am requesting pehredar team to look in to this issue & resolve the same.


Problem Background:

As I was travelling on Idar-Himmatnagar highway on 7th Septhember there was heavy downpour on way. Suddenly vehicle was struck up while crossing road dip where water is over flowing at 1 feet height and vehicle not started any further. Then I stopped my vehicle and handed over vehicle at Bhurawala Motors, Himmatnagar through toeing.

Vehicle details:

1. Registration # : GJ 9 BA 1791
2. Model :SCORPIO VLX
3. Engine # : HFB4F37316
4. Chassis # : B2F4F37316
5. Organization : MAHALAXMI SEEDS COMPANY, IDAR
6. Mobile# :[protected]

7. Date Of Purchase : 28/07/2012

8. No of Kms Run : 34300 Km.