[Resolved] Make My Trip — credit card swiped twice for booking airline ticket and promised to refund the amount,but not yet refunded. | |
Hi, I have booked ticket from Mumbai to Melbourne on 9 November 2009 through Make My Trip,and while booking one of the employee swiped my credit card twice,and he promised me that I will get the refund for the amount in 10-12 working days,its more than a month now since I have done the booking,and I have not yet got my refund of Rs. 21970(ticket amount) and my cashback amount of Rs.1000. I am following up with them since then,but they are just telling me it will be done,but nothing is done yet. Thanks, Muskan Was this information helpful? | |
May 12, 2017 Complaint marked as Resolved Verified Support Dec 07, 2009 MakeMyTrip India Customer Care's response Dear Muskan, With reference to your post above, kindly share the MakeMyTrip Booking ID you received for your transaction. This will help us investigate and resolve your issue quickly. Regards, Devika Khosla MakeMyTrIp Care Verified Support Dec 07, 2009 MakeMyTrip India Customer Care's response Dear Muskan, We have initiated the refund for the amount of Rs. 21, 970 in two parts. The amount of Rs. 19, 970 has been reversed on your credit card account used at the time of booking. The amount of Rs. 2, 000 has already been credited to your account as Cash Back. For remittance details, we request you to follow up with your credit card company. We look forward to assisting you with your travel plans again. Regards, Devika Khosla MakeMyTrIp Care | |
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Make My Trip — Credit card swiped twice
I had booked a international ticket vide MakeMyTrip Booking ID FLTINT[protected] on 27/04/10. My card had been swiped twice. On inquiring with make my trip my complaint was registered with complaint no. IN1004R0073084 wherein one Mr. Gaurav confirmed that the card was wrongly swiped twice and promised that the entry will be reversed within 72 hours. After one week also the same has not been reversed.Calling make my trip is not helping