[Resolved]  Make My Trip — money deducted ticket not booked

Dear Sir/Madam,

On 14.01.2010 i was booking an airline ticket on www.makemytrip.com for Delhi-Blore-Delhi trip(details mentioned), thru SBI ATM cum debit card(Maestro card).After making the final payment of Rs.6560/- thru the Debit card,there was some "server error" dispalyed.The ticket was not booked , however the money got deducted from my account.The details of the Bank n the flight is mentioned below:

Flight details:
13.03.2010 Indigo Flt 6E121 9:15 hrs
17.03.2010 Spice Jet Flt SG229 16:40 hrs

A/c details:
State Bank of India A/c no-[protected] card no[protected]

Kindly arrange to get the money reversed in the account ASAP


Regards
Akanksha Gupta
[protected]
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May 12, 2017
Complaint marked as Resolved 
Verified Support
Jan 18, 2010
MakeMyTrip India Customer Care's response
Dear Ms. Gupta,

With reference to your post above, kindly share your MakeMyTrip Booking ID so we can retrieve your booking details. You may email the same to [protected]@makemytrip.com.

Regards,

Devika Khosla

MakeMyTrip Care
Verified Support
Jan 21, 2010
MakeMyTrip India Customer Care's response
Dear Ms. Gupta,

As per our records, your booking is confirmed and details of your ticket have been emailed to you.

We are treating this as closed as per customer satisfaction.

Regards,

Devika Khosla

MakeMyTrip Care
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