[Resolved]  Make My Trip — Refund not done for over 9 months

AVOID MAKE MY TRIP AT ALL COSTS. They are a sham, they have the worst customer service. They have failed to complete a refund which need to carried out by June 2009 till now (Feb 2010). I have made over 60 calls trying to find out when will I get refund or what has happened. The customer service is absolutely pathetic they have no idea what is happening and keep making promises that I would get my refund within next 8 days every time like a tape recorded message. Kindly pass the message across and avoid make my trip
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May 12, 2017
Complaint marked as Resolved 
Verified Support
Feb 26, 2010
MakeMyTrip India Customer Care's response
Reminder:

Hello,

With reference to your post, kindly share your MakeMyTrip Booking ID so we may retrieve the details of your booking.

Regards,

Devika Khosla
Verified Support
Mar 02, 2010
MakeMyTrip India Customer Care's response
Dear Prashanth,

Thank you for your response.

We were able to retrieve your booking details and would require 48 hours to investigate your case further and get back to you with an update.

Appreciate your cooperation.

Regards,

Devika Khosla
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