[Resolved]  Make My Trip — Booking Cancellation Refund Not credited even after 35 days

Following are the Booking & Cancallation Details with MMT.
Booking ID- NF[protected],
Cancellation Number IN1101R0090270,
Credit Note Number NF22655506 dated.[protected]

Following is my Mail to MMT
Dear



Mr Chairman/ MD. - Make My Trip.



Mr. Anshul Ahuja, Ms. Nikita Pritamani, Ms. Thete, Mr. Taman Preet, and many other MMT Call Centre Agents.



Dear all.



Facts.

1.Booking done on – 19th Jan’2011.

2.Cancellation: 20th January’2011.

3.Credit Note from MMT- on 4th Feb’2011 ( 15 Days after cancellation)

4.Various Mail & Tele follow up with MMT. ( Have not kept a count)

5.Have been asked to wait for various periods ( 7 working days, 72 working hours, 21 days from the Credit Note date . last being 3-4 days from Mr. Ahuja on 22nd Feb’2011)

6.Today- 25th Feb’2011 ( 1 Month & 4 days) – STILL AWAITING THE CREDIT IN MY ACCOUNT.



Is anyone at MMT bothered ???????????????????????????????????????????????????????????



Warm Regards

Pradeep Shintre



(Please I am Sending a formal Complaint to Consumer Forum by 26th Feb’2011)

EVERY TIME I CALL THEM A NEW CALL CENTER TALKS AND THEN ASKS ME TO WAIT FOR 21 DAYS.
THEY DO NOT ESCALATE THE CALL TO THE SUPERVISOR, AND EVEN IF THEY DO THE SUPERVISOR ALSO GIVES STANDARD REPLY.

PLEASE HELP
HAVE WAITED FOR 35 DAYS FOR THE REFUND AND HAVE NO SATISFACTORY ANSWER FROM MMT. EVEN TODAY THE AGENT TOLD ME TO WAIT FOR 21 DAYS AND DISCONNECTED THE LINE.

ALL MMT SUFFERERS PLEASE UNITE AND TAKE THIS UP.

Regards

Pradeep Shintre