Make My Trip — False promise

Address:

Delhi

We have taken a customized travel package from Make My trip for Italy. The itenary was sent to us on mail basis which we made the payment also.

However, now they are refusing to give us the same package citing unavailbilty as the reason.

This is highly unprofessional and amounts to cheating the customer.

We have repeatedly called the customer care helpline but our calls are being disconnected after hearing the complaint.

We are in shock and anger and want immidiate action.

rgds
ajay