[Resolved]  Make My Trip / Impact Marketing — Fraud

Address:

Durg, Chhattisgarh

I had booked a Holiday Package to Kashmir by Local Franchisee of Make My Trip - M/s Impect Marketing, Dhillon Complex, Bhilai, Chattisgarh in May 2012. When i reached Kashmir, I was told that the Houseboat on which i was suppossed to spend 1 night was changed. Later it was found that the hotels in Pahalgam and Gulmarg were also not the same as mentioned in the Voucher. The new hotels were inferior to the ones that were mentioned in the Vouchers given to me by Mr. Wasim of Impect Marketing. The change was also nor intimated to me and I had to go through a lot of harrasment when I reached the hotels that were mentioned in the Vouchers. Also other facilities promised to me by Mr. Wasim like complimentary Shikara Ride, 3 meals per day, complimentary gifts etc. were also not provided. The return flights from Srinagar to Delhi & Delhi to Raipur were also changed in the last minute and I had to stay for one night extra in Delhi due to last moment cancellation of my Original Ticket by Mr. Wasim. This has caused me lot of inconvenience and harassment.

I have posted this incident on this website that people must be very careful when dealing with Make my Trip and their local partners. The can go to any length to hook their customers and then later leave them stranded