[Resolved] Make My Trip — refund not received
Mumbai, Maharashtra, India
I tried to meke a reservation from Bhavnagar(gujrat) to Borivali (mumbai) on the 14th of september 2011.
The site www.makemytrip.com could not process my request. The transaction cancled but I am yet to receive any money refund from the merchant. I have registered a complain 8 times, yet I have been only receiving assurance.
Complaint marked as Resolved May 12, 2017
Verified SupportMakeMyTrip India Customer Care's response, Mar 18, 2010
Dear Dr. Shipra Sonkusare,
With reference to your post and checking further, kindly note that MakeMyTrip processed your refund for the amount of Rs. 3307.00 on February 15, 2010.
We have received acknowledgment from SBI that due to a technical error at their end, the amount is not reflecting in your account.
On your behalf, MakeMyTrip is pursuing the matter with SBI.
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