[Resolved]  Make My Trip — Cheated by Make My Trip

Address:North Delhi, Delhi

Make my Trip ruined my holiday plans at the last moment> Wanted to go to Jim Corbett for a nice holiday with my family, booked my hotel Jim’s Jungle Retreat, Corbett from 2nd to 4th April 2010. Received a confirmation mail from Make My Trip that the room has been booked and the same was followed by a Hotel booking Voucher from MMT, which so ironically said "Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MMT to reconfirm the same". Then to my horror, received a call from Make My Trip in the evening that the booking was not made and it was some stupid error on their part and thankfully they will refund the complete amount and it will be reflected in my credit card statement in the next 7 days.

Now here are a few things :-

1) As it was peak season I was not able find any other hotel of my taste in Corbbet, as a result my holiday plans went for a toss.

2) The whole weekend was cursed by my family as they were so excited to go on this holiday.

Will never trust Make My Trip again and will prefer to book holidays either directly with the hotel or through a more trusted travel agent .
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May 12, 2017
Complaint marked as Resolved 
Verified Support
Apr 12, 2010
MakeMyTrip India Customer Care's response
Dear Joy Bhalla,

With reference to your post, kindly share your MakeMyTrip Booking ID so we may retrieve details of your booking history. You may email the same to [protected]@makemytrip.com.

Regards,

Devika Khosla

MakeMyTrip Care
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