[Resolved]  Make My Trip — online hotel booking

Address:

Ernakulam, Kerala

I booked my 02 days vacations at Munnar in Hotel Munnar Inn via M/s makemytrip. It was a nice stay but i didn't get what i desired. I browsed the net for about a week before planning my stay at Munnar and after going through numerous pics and availability as per internet records of makemytrip site i zeroed on hotel Munnar Inn and got it booked. But to my utmost surprise, just few days before my scheduled booking i received a call from make my trip agent saying that my booking has erroneously been done at Munnar Inn and as there is non-availabilty of room at Munnar Inn so i was asked to shift to another hotel.Although, the other hotel i.e.hotel Mermaid Inn was arranged by makemytrip only, but it wasn't compatible to the hotel Munnar Inn(comparing the pics of Munnar Inn that were displayed on net). This of-course is a matter to be viewed with serious concern. If rooms are not available then it must be immediately updated on the online booking site too and shouldn't display any existing vacancy.