[Resolved]  Make My Trip — REFUND AND COMPENSATION

One of My friend booked his Honey moon trip from Delhi to Manali for 3 Nights 4 days. he started on 14th of September by booked Volvo of MANALI MAIL. Unfortunatly bus was accident near Karnal and result 5 passanges dead and my friend rished back to home. I had requestred for full refund and compensation to my friend. Mr. Vikas Yadav who booked the package told me that it is not possible, cause they had paid to Hotel at manali. Bus operator assured my friend to full refund of both side fare through Make My trip. But Make my trip playing the game with their cunsmers. When they booked for a trip it is covered by insurance.co. than why they are denied to pay in genuine case. Bhupendra Chopra