[Resolved]  Make My Trip — Refund of the trip

Address:

Kullu, Himachal Pradesh

I had taken package trip from Delhi to Manali , we were 10 members,and I was charged 58,000 Rs in advance for the same trip and we got a 12 seater cab and 1 star hotel booked
And they claimed that we will reach manali within 11 hrs and it took 23 hrs we suffered a lot because the cab was not at all in good condition and when we reached manali the hotel guy had a chat with us and he told us the address but when we reached @ the hotel there was no one @ the reception our driver knocked the door for an hr bit no one responded,so we had to look for some other hotel but in whole manali there was not a single hotel vacant, and we sufferd whole night searching for occupancy, when we called makemytrip guys they told us you ll be charged one night cost and we were charged for one night and for the cab 34,000.
So,kindly help us in getting our refund!
Thank you
Shyam Dixit