[Resolved] Make My Trip — Reshedule Flight & Harrassment | |||
MakeMyTrip Booking ID - NF[protected] Booking Date - Fri, 28 Dec 2012 With reference to No. mentioned above I booked a ticket for Kolkata to Delhi in Flight No:Jet Lite S2-3290 which was schedule to depart on 15:00 and I already planned for onward Journey through Railways, as earley as 28th December, 2012. On 26th Jan, 2013 to my surprise, I received a communication from MakeMyTrip about its rescheduled/Changed to Jet Lite S2-4543, to depart 17:50 and it will arrive Delhi at 8.05 pm, then how I shall be able to avail my onward journey through Railways? Please let me know why there is no provision of exemption of alteration/cancellation fees here, as a consumer why I shall pay for alteration/cancellation of flights, for which I was not responsible. In future M/s MakeMyTrip must be directed to mentioned time & schedule of flights may change along with flight Nos. clearly, so that recurance may not happen. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
At the outset, we sincerely apologize for the unpleasant instance.
With reference to your cancellation request, please note that the refund of INR 4715 has been processed on 24th Feb, 2013 and amount credited into the same account that was used for payment.
The refund is processed from our end on 24th Feb, 2013, however it may take up to 5-7 business days to reflect in your account depending upon your bank processing cycle.
Regards,
Team-MakeMyTrip Care
At the outset, we sincerely apologize for the unpleasant instance.
With reference to your cancellation request, please note that the refund of INR 4715 has been processed on 24th Feb, 2013 and amount credited into the same account that was used for payment.
The refund is processed from our end on 24th Feb, 2013, however it may take up to 5-7 business days to reflect in your account depending upon your bank processing cycle.
Regards,
Team-MakeMyTrip Care
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At the outset, we sincerely apologize for the unpleasant instance.
With reference to your cancellation request, please note that the refund of INR 4715 has been processed on 24th Feb, 2013 and amount credited into the same account that was used for payment.
The refund is processed from our end on 24th Feb, 2013, however it may take up to 5-7 business days to reflect in your account depending upon your bank processing cycle.
Regards,
Team-MakeMyTrip Care