[Resolved] Make My Trip — Ridiculous cancellation policies | |
http://www.makemytrip.com/ This is about my recent transaction with http://www.makemytrip.com/ regd bus tickets... I am disappointed with their cancellation policies and decided not to go with them for any sort of flight/rail/bus booking in future.... makemytrip.com cancellation policies are not only ridiculous but cheating customers by saying "This cancellation policy is liable to change at Bus Operator's end. The final cancellation policy is available in the e-ticket AFTER successful Bus ticket booking. Partial cancellation or Rescheduling or transfer of tickets is not allowed ". I was disappointed to see the following ( HIGH and Ridiculous) cancellation charges after I booked my tkt ... I have attached the ticket here... [protected][protected] Booking id : NU[protected] Tkt no : ABRS1452368) Cancellation charges for this ticket are as follows: 0 to 12 hrs:100%(2850.0 Rs.) 12 to 24 hrs:50%(1425.0 Rs.) 24 hrs: and above 20%(570.0 Rs.) All the above timings are based on hrs before trip departure time. Partial cancellation of PNR is not permitted. For more details contact on the help line number. [protected][protected] makemytrip.com cancellation charges are VERY HIGH compared to others (e,g : travelyaari ) for the same service ( i.e Same bus and Same travelers SVR Tours & Travels Non A/C, Seater) .. Cancellation Charges Time before Departure 1 100% Within 6 Hrs of Journey Time. 2 50% Between 6 Hrs and 9 Hrs of Journey Time. 3 10% 9 Hrs before Journey Time. The Tkt fare is same but the cacnellation charges are VERY HIGH... Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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