Make My Trip — two refunds not credited

 
1 Review
 kaulmahima
Please note that my refunds are pending with make my trip-
1. Booking ID: NF[protected] & amount of INR 3799 (cancelled ticket)
2. Booking ID: NF[protected] & amount of INR 5229 (Booking unsuccessful but amount debited from my account)

After trying repeatedly by complaining on their site, I have not received a single response from them. please advise if I need to involve my lawyers in this as well for filing a case against makemytrip for doing fraud and keeping my money in an unauthorized way.
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    Customer satisfaction rating
    44%
    Complaints
    3125
    Pending
    1081
    Resolved
    1083
    phone
    +91 12 4289 8747
    +91 12 4462 8765
    +91 12 4462 8747
    location
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    Make My Trip - two refunds not credited