Dear Sir/Madam,
This is to kindly inform u that in the last 10 days i might have spoken to atleast more than 20 of the people on makemytrip regarding the Rs.500/- mobile cash back offer valid on the domestic flight tickets, for which many of the people from makemytrip side were telling that the offer has been already called off, but some other r telling that the offer still exists, severe of my complaint is that some 7 days ago i had mailed regarding the clarification for the same, for which i have got the reply some 2 days ago which is really very very late from makemytrip side since, 0n December 25, 2008, we had already got one ticket booked with the help of our make my trip mobile application for the sector Bangalore-Mumbai for the date 01/01/09 for Kingfisher Red flight i.e. IT 3106. Here my complaint is that day before yesterday i had received the mail from makemytrip side that yeah the offer is till going on, and its valid for all the airlines and all the sectors, but day before yestreday i had received the mail from makemytrip side i.e. the offer has already been called off on August 26, 2008. This thing has really put us in the trouble, since makemytrip people have played a double game with us by sometimes saying that the offer is still saying, and many a times saying that the offer has been called off. Some 3 days ago, i have received a mail from one of the makemytrip customer care executive known as Shalie Pathania stating that this offer is continuing and valid for all the sectors and all the airlines, Now the thing is that, what i want is as makemytrip people have put me in a confusion, and as the mistake had been done from makemytrip side, so at any cost i want the Rs.500/- credited back to my credit card account, that i used for the booking!!! The major thing is that more than 80% of makemytrip executives r really not knowing about all of the running offers, which is really bad, and this really doesn't happens with any of the company other than make my trip. Really make my trip is troublesome company, in future i will never book any flight using ur company, really and absolutely not!!! Hope i m clear!!!
Awaiting ur reply...
Regards,
Saurabh Bhargava,
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