[Resolved] MakeMyTrip — refund of cancellation | |
I had booked the air tkt for my parents from cok to del by MakeMyTrip Booking ID FLT[protected] and PNR Number WTQJLQ on 4 Mar 2009 with travel date of 07 Mar 09. However due to some reasons the travel had to be cancelled. I cancelled the tkt on 06 Mar 2009 atleat 13 hrs before the commencement of journey. It appeared on the screen after cancellation that a sum of Rs 2000.00 has been deducted. Then I made fresh booking vide id FLT[protected] for 12 mar by the same flt. It is submitted the money for previous booking has not been refunded till date. I made lot of attempt to get the matter soughted out with the make my trip agency but they are totally silent..they are asking for a confirmation mail but i had not received any confirmation mail . I got a pop up on the screen at the time of cancellation. Pse help me out. AN amount of atlest 8, 000 is required to be refunded Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
make my trip should refund. write to press and newspaper. especiallt aaj tak etc. tell them about the things these people do. at least other people will be saved. make my trip should close. i have lot of complaints.
Reply
This is with respect to makemytrip booking id NF[protected]
The trip was cancelled for different sets of passengers.
The website says
Cancellation Reference No: IN1105R0119660
Cancellation Request Date : Fri, 20 May' 2011
Expected Refund Date : Fri, 27 May' 2011
Approx Refund Amount Rs. 12005 *
Cancellation Reference No: IN1105R0124032
Cancellation Request Date : Fri, 20 May' 2011
Refund Date :Sun, 22 May' 2011
Refund Amount :Rs. 3752
Both the refunds are not received as on 3rd July 2011
We have made numberous calls to the service provider there is no sign of any refund coming to our account. Every call we are informed that the refund is initiated the previous day.
Is there a way we can get our money back from them.
The trip was cancelled for different sets of passengers.
The website says
Cancellation Reference No: IN1105R0119660
Cancellation Request Date : Fri, 20 May' 2011
Expected Refund Date : Fri, 27 May' 2011
Approx Refund Amount Rs. 12005 *
Cancellation Reference No: IN1105R0124032
Cancellation Request Date : Fri, 20 May' 2011
Refund Date :Sun, 22 May' 2011
Refund Amount :Rs. 3752
Both the refunds are not received as on 3rd July 2011
We have made numberous calls to the service provider there is no sign of any refund coming to our account. Every call we are informed that the refund is initiated the previous day.
Is there a way we can get our money back from them.
39%
Complaints
8081
Pending
0
Resolved
3069
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information