[Resolved]  MakeMyTrip — Fraudulent charges/over charged

After going all the way to the payment screen with approximately Rs. 8000 for two tickets from Cochin to Bombay, I was billed Rs. 13,000. As I was in a hurry, I did not notice that. Only when I received the SMS did I realize the fraud activity. Even today, Kingfisher and makemytrip.com claim Rs. 8000 for two tickets. Referring it to customer service is useless as they claim that the amount was 13,000. I wonder how they are allowed to operate when they employ such bait-and-switch activities so blatantly. Polling the internet, it appears that this trend has been going on for 2-3 years now.
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Aug 14, 2020
Complaint marked as Resolved 
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I booked an trip air ticket on 3.2.2010 with booking ID of FLT[protected] for travel from Chennai to Kolkotta (IC 766) on 6th February 2010. The total charge was Rs.6033. However, my bank account was debited twice i.e. Rs.6033 + Rs.6033 for the same booking. I request you to kindly verify the above overcharging and credit back to my bank account No.[protected] for Rs.6033 immediately.

Yours sincerely,

P. Kumar
I booked an trip air ticket on 3.2.2010 with booking ID of FLT[protected] for travel from Chennai to Kolkotta (IC 766) on 6th February 2010. The total charge was Rs.6033. However, my bank account was debited twice i.e. Rs.6033 + Rs.6033 for the same booking. I request you to kindly verify the above overcharging and credit back to my bank account No.[protected] for Rs.6033 immediately.

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