[Resolved]  MakeMyTrip — Fraud company (worst service)

Hi my name is Kishore Jagyasi. I had booked my flight on 16th on makemytrip.com and I got this email in return

Mr Kishore Jagyasi,

Your payment has been processed. However, due to a communication error, the system was unable to confirm your reservation. Our customer care executive will call you within one hour on the phone number provided by you at the time of booking. If you would like to speak to our customer executive any time, kindly call[protected] and quote your MakeMyTrip Booking ID : FLT[protected]. We regret any inconvenience caused.

Please find below your tentative itinerary.


Team MakeMyTrip.com

I have called the toll free number [protected] and three people have asisted me
Nisha, Jaya and some guy name nimit or amit who cares, I was told that someone is going to call me and I am going to get an email and NO body, I mean no body is calling me back, this company is so [censored]ed up that some how they know the number I am calling from and I can't get through with the calls any more. I am really surprised that this company is considered good.
and when I call them to book a new flight as international traveler " Oh there is someone answering my phone immediatly and then telling me that this department it different." I wish there was an office of this company where I live. I really would have made sure that there is lock by court unless they resolve my problem.

this is the worst company "PLEASE DON'T USE THIS SITE AND DON'T DEAL WITH THIS COMPANY. THIS IS A FRIENDLY SUGGESTION. I WILL NEVER EVER DEAL WITH THEM EVEN IF THEY ARE GIVING TICKETS AWAY FREE"
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Aug 14, 2020
Complaint marked as Resolved 
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Makemytrip.com — Worst service

Bottom line comes first: Stay away from this crap.

I booked. It went through entire process online. Gave me booking number, details and says in 30 minutes I will get confirmation. Hour, 2, 3, no confirmation. No support number works. Agents transfer at random. Language problem. Local offices clueless. Pathetic IVR. Can't take new bookings on phone. Never ending loop. What a day!!!!!

Stay with your local agent.

MakeMyTrip.com is a crap company. Stay way again.
Dear Mr. Thakershi:

At the outset, regret the inconvenience caused to you. We are investigating the issue and assure you the matter will be resolved to your satisfaction.
Solicit your co-operation.


Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Ph: +91 [protected]

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