[Resolved] MakeMyTrip — Cancellation refunds not received | |
I had cancelled my return journey on travel ticket with booking ID FLT[protected], booked through Makemytrip.com. They confirmed that Rs. 4715/- shall be refunded back to me (shall be credited by them to my account). Their website status shows that the refund was made on 3rd Oct 2009. I tried calling their phone numbers, but their AVR system keeps me on hold for hours together. It is next to impossible to contact them through phone. Once i was successful in calling them. They told me to send a mail to them with my account statement, which I did on 30th Oct. But there is no response. They are not available on their phone numbers also. Please help me. Was this information helpful? | |
May 12, 2017 Complaint marked as Resolved Verified Support Nov 08, 2009 MakeMyTrip India Customer Care's response Dear Mr. Priyani, With reference to your above complaint, I would like to apologize for the inconvenience you faced. Please note, as per our records, the refund for your booking under MakeMyTrip Booking ID FLT[protected] was credited to your credit card/bank account on November 4, 2009. Kindly check with your credit card company/bank at the earliest to confirm the same. Regards, Devika Khosla MakeMyTrip Care | |
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