[Resolved] MakeMyTrip — No Refund when ticket cancelled

[Resolved] MakeMyTrip — No Refund when ticket cancelled

P pandanayan from Gurgaon, Haryana

I had booked a ticket from Delhi to Casablanca on the Emirates through Makemytrip.com. Later I cancelled the ticket through Emirates. Emirates said that since I had booked the ticket through a travel agent the money was refunded to the travel agent ie makemytrip.com. When I spoke to Makemytrip.com they said that there would be no refunds on ticket cancellation. So this means my money which Emirates returned to Makemytrip.com would not be refunded !!! What do I do now? Was this information helpful? No (0) Yes (0)
May 12, 2017 Complaint marked as Resolved Verified Support Dec 10, 2009 MakeMyTrip India Customer Care's response Dear Mr. Panda, With reference to your post above, kindly share the MakeMyTrip Booking ID so we can retrieve the relevant details of your transaction with us. You may email the same to [protected]@makemytrip.com. Regards, Devika Khosla MakeMyTrip Care Verified Support Dec 14, 2009 MakeMyTrip India Customer Care's response Dear Mr. Panda, In continuation to your communication with MakeMyTrip, we have initiated the process for a refund for your booking. I trust the above is as per your satisfaction. We look forward to assisting you again with your travel needs. Regards, Devika Khosla MakeMyTrip Care
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