[Resolved]  MakeMyTrip — Mytrip.com not refunding my cancelled ticket money

I had booked a ticket with Ticket ID FLT[protected](PNR RDCBVE and RDCBV4) on 15th Jan through makemytrip taking it to be the best in providing support for ticket bookings etc.I called up makemytrip.com on 22nd Jan and tried cancelling this ticket but couldnt get my call completed thanks due to the long hold i was put too due to damn slow systems on their side.After failing to complete the call 5 times, i got frustrated and called up the airline directly and cancelled the ticket directly.It has been 20 days and I am yet to get the refund on the same.Amount being Rs. 6,254.Please refund me my money ASAP.
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Feb 16, 2010
MakeMyTrip India Customer Care's response
Dear Vineet Kalra,

With reference to your post and subsequent communication with MakeMyTrip, the refund for your MakeMyTrip Booking ID has been processed. You can expect the amount to reflect in your account within 5 business days.

Regards,

Devika Khosla

MakeMyTrip Care
Complaint comments 

Comments

Devika I checked my account and by mistake only 492 Rs have been credited to my account, where as it should be 4583 Rs as per the mail and sms sent by makemytrip yesterday.Could you please look into this.


18/02/2010 74678720049026991687465 MAKEMYTRIP (INDIA) P LTD Rs. 492.00(CR)

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