[Resolved]  MakeMyTrip — Online Bus Ticket fraud

Hi,

I have booked Bus ticket from Mumbai to Ankleshwar for 23rd Feb 2010 using MakeMyTrip.com online booking facility. I have booked 3 tickets of A/C sleeper class and when I have checked my ticket it was showing Bus Type as 'A/C Sleeper' and Seat Type as 'Seater'. I did not understand this and I have raised a query regarding the same to MakeMyTrip.com.

They told me that there is no such bus on that day. There is some programming error in their website and they just want to hide that. I am also a software developer and I understand all these things very well.

I asked them to refund my whole amount as this is an error from their side but they told me to cancel the ticket in normal way and they will refund the amount as per their cancellation policy rather than whole amount.

I want my whole amount at any cost. Can anybody please help me out? Also, I am attaching my e-ticket with this detail for your reference.

Thanks & Regards,
Bhavin A. Shah