[Resolved] MakeMyTrip — Highly Unreliable & non recommendable Travel house | |
I booked a holiday thru MakeMyTrip.com web site on 14th. for 15th and 16th Aug at Bhimtal. The credit card was debited and i received a confirmation mail to my booking. I started of at 5 AM to Bhimtal on 15th Aug to Bhimtal. At 12 PM i received a call from MakeMyTrip.com that due to technical error the amount Rs. 9895 has been debited but your booking has not happened. There are no hotels available. I had no option but to return back. We reached back delhi at 8 PM. 15 Hours of drive... This resulted in agony, mental harrasment and financial loss to me. I had booked a taxi for 3 days..Rs 9500 to whom i had paid in advance. I lost three precious days of my holidays, which i had planned and hoped to enjoy. I received a letter from makemytrip.com regretting inconvinience and agony caused to me and my family for the same. I demanded a appropriate compensation but after 5 days i heard nothing back from them. I even wrote to Makemytrip CEO, COO, CTO but nothing concrete happened...Now i can well imagine the state of this company...no surprises in future! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
COMPLETELY agree could not agree more on this
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On 26/01/2009 we travelled from blr to sfo.fl no.cx-6711&cx-870..e-ticket number:160-[protected]&810.
During booking we requested for Indian Vegeterian food.But some other food was given which we could not eat.Our repeated request with Air hostess was not cared.With starvation we struggled through the journey.After coming out of the Sfo air port I fainted and got in to lot of problems.At least during return journey give us Indian vegeterian food.
During booking we requested for Indian Vegeterian food.But some other food was given which we could not eat.Our repeated request with Air hostess was not cared.With starvation we struggled through the journey.After coming out of the Sfo air port I fainted and got in to lot of problems.At least during return journey give us Indian vegeterian food.
I booked hotel in Matheran called Anand Ritz through makemytrip.com as per their recommendations that it is 3 start resort but horriefied to see the kind of hotel state & services. I feel completely cheated by makemytrip.com & they are duping customers claiming to online travel company.
I wasted calling more than 3 hours to them speaking to various young agents who only probably knows to speak in english but all in vein. Not only I wasted approx Rs. 10000/- but it was of serious mental harrasments & agony myself & my family had to go through the entire 3 days.
The more you talk about hotel its less. It had not had A/c in rooms, which were full of cockroaches, carpenters were repairing the beds, toilet wasn't cleaned to ages, swimming pool was a joke, & yes, all of it was 'SELF SERVICE' because even after calling 5 times to Operators nothing was delivered at your room, not even milk for a kid.
CAN MAKEMYTRIP TAKE THE ONUS OF ALL THIS?
I SUGGEST ALL USERS & READERS TO AVOID BOOKING THROUGH THIS SITE AS THEY ARE CORE CHEATERS & NOTHING ELSE..
I wasted calling more than 3 hours to them speaking to various young agents who only probably knows to speak in english but all in vein. Not only I wasted approx Rs. 10000/- but it was of serious mental harrasments & agony myself & my family had to go through the entire 3 days.
The more you talk about hotel its less. It had not had A/c in rooms, which were full of cockroaches, carpenters were repairing the beds, toilet wasn't cleaned to ages, swimming pool was a joke, & yes, all of it was 'SELF SERVICE' because even after calling 5 times to Operators nothing was delivered at your room, not even milk for a kid.
CAN MAKEMYTRIP TAKE THE ONUS OF ALL THIS?
I SUGGEST ALL USERS & READERS TO AVOID BOOKING THROUGH THIS SITE AS THEY ARE CORE CHEATERS & NOTHING ELSE..
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