[Resolved] MakeMyTrip — cancellation refund not received after 140 days | |||
I filed TDR for makemytrip.com booking ID — NR[protected]PNR:[protected]). Two tickets were in RAC and two were in waiting list. The TDR was filed for all the tickets even before the train had started. This was on June 01,2012. Hyd-Tirupathi ,4 tickets total amount — 4300Rs, travel date- June 01,2012 Today it’s 15-Oct,2012. It has been 140 days since the TDR was filed. I am still awaiting the refund on my creditcard. I must called their customer service no atleast 30 times and everytime I was told I would be called back within the following 72hrs. I was never ever called back. 10 days ago I had an argument with a person named Atish Bhatia. and he sent me an email saying I would get 50% of the total amount within 12 working days following 19-Sep-2012. I never received any amount. The worst part is there was refund of 538Rs on my creditcard on 17-Sep-2012 from makemytrip.com, yet none of them has a clue where it came from or why. I contacted railways for the refund status for this pnr and was told TDR was never filed. It looks like Makemytrip.com has botched up tdr and trying to fob me off forever. I feel legal recourse is the only option as it seems makemytrip.com has no interest in refunding my money. Bloody cheats! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I got the same status on 23rd december but did not get amount credited in my account.I have visited the make my trip CP branch on 31st and they have given me word that my amount will be credited on 4th jan maximum.Every time you need one week to resolve every problem and after that you need again one week and so on.The bottom line is that my work work is not resolved yet.
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Make My Trip — Not refunded my money after 10 days of cancellation
Before 10 days I have cancelled my booking id(NP[protected] but still not reflecting in my account.I have called up 50 times ,no body is responding,they hanged me on phone and then discconect.I have been frustated through this process.For the information,I have already sent my recent bank statement to make my trip.Kindly resolve my problem.