[Resolved]  MakeMyTrip / Easy Cabs — Wrong info on discounts

Address:

Mumbai City, Maharashtra

I purchased a flight ticket from MakeMyTrip - Booking ID NF.............. and I also availed a Taxi service from their Vendor EasyCabs for a service charge of Rs.20/- and the fare to be paid to the driver directly which had an offer of FLAT 10% DISCOUNT. However the taxi vendor havent sent any details, and upon my call to them they took the booking on the phone... the customer care agant confirmed there are no discounts available and the complete fare has to be paid to teh driver. And also checked any issue about the discount or teh voucher has to be checked and validated by MakeMy Trip.

I called makemytrip and they said its not the case ... the Vendor has to give discount... ulrimately I had to cancel the cab and arrange it myself. All these discount offers are just to con customers and MMT has no valur for customers business and time. The need to put a priority on customers for the simple reason that they exist in the market, else thecustomers will take their business elsewhere.

Copy of the car Voucher Attached