[Resolved]  MakeMyTrip — Fake reviews published in MakeMyTrip.com website

Address:

Bangalore, Karnataka

I was going to Bangalore for 2 days for some of my works. As it was an instant program and my budget was not that high I could not book a good quality hotel. So I have done my reservation through makemytrip.com on the same date when I was travelling (MakeMyTrip Booking ID - NH[protected], Booking Date - Wed, 21 August 13). Based on the reviews at the website I booked Hotel Comfort for 2 nights. The reviews made me fool. I traveled from Chennai and reached there at around 8:30 pm. Room was given at the 3rd floor (Room No # 307). I used the lift to reach my room. I went out from the lift at 3rd floor and found the bed sheets dumped at the corner of the corridor where a rat was running from one side to other. Entered inside the room and found a bad smell, floor was dirty, room is not maintained (trying to attach photo). I stayed there for 2 nights but could not use WiFi connection as it was not working (but it is complimentary with rooms, as per MakeMyTrip.com). On 2nd day I ordered coffee, after 1.5 hour it was delivered after 2 reminder call. But still the reviews says that it is excellent, worth staying in this hotel. I don't know how people recommend such kind of hotels. I have tried several time to write the facts using the reviews, but it never published. I personally think that most of these are fake reviews (I have couple of pictures and videos of the room, which was allotted to me, which will proof that the previous reviews are fake).