[Resolved]  MakeMyTrip — Makemytrip - Harrassed me and cancelled my international tickets without my consent

Address:

Chandigarh

Hello

This is regarding the International flight i booked on 11th August with Booking ID IN1208B08010 and paid the partial amount of Rs 32500 on that day and my tickets had been cancelled on 24th of September 2012, without my consent and cancellation charges had been deducted too. I made a complaint to makemytrip about the same on the same day and called and
emailed them everyday after that. I had been assured that they will make a fair decision and everytime they said it will be resolved in 72 hours. I trusted their words and hoped that decision will be in my favour as i am very much
sure , i had never cancelled my tickets. There are endless emails and calls exchanged with makemytrip and they said we will refund you the whole amount and will book your tickets for free. The executive that cancelled my tickets was navjot singh and they said they would be running the audit on the calls received by him.
Atlast on 4th October , i had been made to hear a call for cancellation that was made from my end on 24th September, as told by MMT. That male person who cancelled my tickets, called makemytrip with the name of my wife and told every desired details and cancelled my tickets.

The call was made from some haryana number ([protected]), that is not at all concerned to me. MMT executive told me its not their fault as anyone can call in the behalf of customer and can cancel the tickets. They said made the complaint against the person who made a fake call on the name of my wife to cancel the ticket. Why should i do this, i called at this number irrespetive around 2o0 times and nobody is picking up the call.Makemytrip has cancelled my tickets and harassed me to the maximum and cancelled my tickets and deducted the cancellation charges too.
I had been preferring to book from makemytrip everytime and never expected such thing from this company.
I want to file a case of fraud and harrasment as you people had really pissed me off and forced me to do this.
Parvesh Sareen