Makemytrip.com is offering FLYFREE coupons for domestic travelers to get their base fares off as you can see on this page- http://offers.makemytrip.com/promo/template.php#
I booked a ticket for two passengers from Bangalore to Delhi for 21st March with that coupon code using my HSBC card and then booked a return flight for 2nd April, in which I had mentioned the booking id of the previous booking (mandatory condition to avail the FLYFREE offer).
Prior to the trip when I had called their customer care, they had mentioned that the cashback will happen after three days of making the return journey. Now when I contacted the customer care, they are saying that the offer is not valid for me as I had used HSBC card for making the booking. If anyone checks that webpage, there is no restriction on the type of card/mode of payment to avail the offer.
Following is the response I received from makemytrip.com
Discussion Thread
Response Via Email (Gireesh T) 06/04/2013 01.49 PM
Dear Customer,
Thank you for contacting MakeMyTrip Customer Support regarding your eligibility for the cash back under promotion FLYFREE.We checked our records and we confirm that your booking is not eligible for cash back since we don't have FLY FREE Offer in Air domestic bookings in HSBC Cards.
For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL)/[protected]All Major Mobile Operators)/[protected]Any Land line). You may also write to us through "Reply E-mail" or writing to [protected]@makemytrip.com or visit us at www.MakeMyTrip.com.
We value your business with us and look forward in assisting you with all your travel plans.
Yours Sincerely,
MakeMyTrip (India) Pvt. Ltd.
Tower A, SP Infocity
243, Udyog Vihar, Phase 1
Gurgaon, Haryana - 122016, India
All Major Mobile Operators:[protected]
Tel:[protected],[protected]
E-Fax number is 0124 – 4781801
E-mail:[protected]@MakeMyTrip.Com
You are welcome to write to our management with feedback about our services at
https://support.makemytrip.com/customer_complaint/new_complaint.aspx?pcode=Custo...⇄ Was this information helpful?
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