Maruti Alto Lxi — R.C

As I have planned to book my car through maruti dealer who can provide me good service, satisfaction as well as long term relation in terms of par excellence , i went through market with different dealers and all did almost the same job, but MARKETING TIMES AUTOMOBILES PVT.LTD 19,DLF Centre, Savitri Cinema Complex G K-II New Delhi-110048 gave me the assurance that they will provide the best, in terms of service and i will b able to experience the service myself.

When every thing was done & my car was suppose to b collected from the promised place sales guy first of all delayed my delivery and on asking for some action to be taken fast said nothing can be done and u have to collect the car from some different place, when created the fuss and told him that u never told me before the collection point then doing some favour he got the car at the desired spot ,the day of delivery the sales rep asked me extra amount said there was some calculation error, again I felt something is happening wrong, I came strongly and it turned out that he will do me again a favour by paying that discrepancy from his pocket, felt really bad took the delivery on 3rd Oct 2009 still waiting for the RC to come, repeatedly calling, enquiring and requesting about the same to the sales team recently I got a call that i[censored] want u can pick up your RC from some other place which I am not aware and took the bad attitude of the person handling me.

Forget about service ,excellence, long term relation this incident will never let me recommend, suggest or talk any positive about MARKETING TIMES AUTOMOBILES PVT.LTD .

Rajeev Jolly Wilson

Food & Beverage Hospitality Industry
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

MARUTI ALTO LXI — no pick up

I purchase alto lxi(up 15 x 4108) from tanya automobiles meerut on 12 december 2005. i deposited rs 2945 for extended warranty which is valid upto 11 dec 2009.alto lxi is not taking pick up.After check up it was found that sensor is not working properly.Tanya automobiles meerut is not ready to change/repair the same.The alto covered only 11194 km distance.I have already sent the compliant to the general manager service maruti udhyog limited palam gurgon road on 29 november 2008 by registered post but there is no response till today.Kindly do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint