[Resolved]  Maruti Alto Lxi — irresponsibility of the dealer

Address:

North 24 Parganas, West Bengal

I booked a Maruti ALTO LXi car through the showroom “Dewar`s Garage” Ref No. 281 dt. 30.04.2011 (copy attached)
On 07.05.2011 I attend their Byepass showroom , Kolkata-700046 to see the particular vehicle physically which is allotted for me. Prior consent received from the sales executive, Mr.Rajesh Das
and Sales Manager. Mr. Manas Pal

I reached in the showroom at 1300 hrs. and reported them along with Asstt. GM. Mrs. Jhumri sinha.

I was stuck for 5 hrs. at the showroom but they could not show me the car. All said that “It is already left from workshop. Just wait for 5 minutes, just approaching, another few minutes to wait sir,”etc.
They could not establish any contact with the driver who took the car from workshop & whether fell in any problem or met any accident.
After such a harassment, now I have started doubting about the genuineness of the car against what they informed me:
1. Year of manufacture : April 2011
2. Chasis no.: MA3EAA61SO-1868299
3. Engine no.: F8DN-4637718

I kindly request you to intervene the matter so that I can get my car in a genuine condition.

Attached is the photocopy of form no. 21 which was filled by them for registering authority.

SAMIR KUMAR DAS
64 A /5 BHATTACHARJEE PARA ROAD
P.O KHARDAH, KOLKATA 700117
MOBILE- [protected]